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Community Support Specialist

2 months ago

Edmonton, Alberta, Canada E4C Full time
About the Role

We are seeking a highly motivated and compassionate Community Support Specialist to join our team at E4C. As a Community Support Specialist, you will play a vital role in providing support and stability to individuals who require enhanced levels of housing support due to past traumas, mental health issues, and addiction struggles.

Key Responsibilities
  • Resident Care
    • Collaborate with staff members and residents to facilitate learning opportunities on wellness best practices.
    • Ensure wellness planning aligns with residents' care plans by working closely with the integrated staff team.
    • Communicate with staff members to track residents' progress, behavioral changes, and address any concerns or challenges.
    • Promote conflict resolution, positive communication, empathy, and respect through positive reinforcement, role modeling, and supportive listening.
    • Implement accountability processes within a framework of natural law/natural consequences and relationship-based practice.
  • Community Development
    • Facilitate regular meetings with residents to plan wellness goals and activities.
    • Collaborate with staff members to model positive neighbor relations within the community.
    • Build and maintain positive relationships with community stakeholders, serving as a point of contact during evening hours.
    • Organize integrated activities, events, and relationship-building efforts with other E4C programs to foster community for both staff and residents.
    • Establish a resident advisory board in collaboration with residents and relevant AHS/E4C colleagues to make program decisions.
  • Meal Preparation and Planning
    • Maintain adequate food inventory and kitchen supplies within the allocated budget.
    • Collaborate with staff members and residents to plan menus according to preferences and in alignment with the Canada Food Guide and licensing requirements.
    • Work in collaboration with staff members and residents to prepare and serve two daily meals for 20 residents.
  • Administration
    • Responsible for the oversight, development, and administration of the wellness/recreation budget.
    • Responsible for purchasing wellness supplies and supplies for preplanned wellness activities.
    • Ensure that all information regarding wellness service delivery is developed, managed, and reported on time.
    • Comply with all legislation, bylaws, and standards (health, fire, safety, city, and accreditation).
    • Administer medication for all residents.
    Qualifications
    • Education and Certifications
      • Degree or diploma in the area of human services, education, and/or administration.
      • Police Check with Vulnerable Sector.
      • Child Intervention Record Check.
      • First Aid and CPR.
      • Medication Administration.
      • Suicide Intervention.
      • Food Safety.
      • Valid Class 5 Driver's License.
      • Proof of vehicle insurance, registration, and 3-year driver abstract.
    • Recommend
      • Mental Health First Aid.
      • De-escalation Certificate.
      • Trauma-Informed.
      • Harm Reduction Training.
      • Cultural Awareness.
      • Motivational Interviewing.
    • Experience
      • 3+ years of related direct service work experience working with diverse communities with varying and complex priorities and needs.
      • Proven ability to foster a team environment and provide reflective supervision to team members.
      • Personal lived experience of addictions, mental illness, racism, discrimination, and poverty is an asset.
      • Experience working in collaborative partnerships.
      • Working knowledge and experience with harm reduction, person-centered, trauma-informed, behavior modification, natural law, strength-based, collaborative, and/or solution-focused practice.
      What We Offer
      • Competitive Wage.
      • Robust Benefits Package.
      • RRSP Matching.
      • 3 Weeks Paid Vacation.
      • Paid Sick Time.
      • Employee Family Assistance Program (EFAP).