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Senior Business Systems Analyst

2 months ago

Ottawa, Ontario, Canada 49 Solutions Full time

49 Solutions is seeking a highly skilled Senior Business Systems Analyst to join our team in response to a Request for Consultant from the Bank of Canada (BoC). Under the direction of the IAM Portfolio Leadership, the successful candidate will be responsible for providing expert-level business analysis and system design services to support the Bank's Access Management initiatives.

Key Responsibilities:

  • Participate in information gathering and consultation with stakeholders to define business requirements for new or enhanced Information Technology (IT) applications and business processes.
  • Perform business process analysis, define and document current state and future state business and system processes.
  • Assist and conduct business analysis activities through active engagement with stakeholders.
  • Facilitate workshops and presentations with technical and non-technical resources and document functional and non-functional solution requirements.
  • Prepare detailed specifications documents that will be used to evaluate, select, and test solutions.
  • Develop user acceptance test plans and/or participate in functional testing, acceptance testing and end-user training.
  • Assist in developing the size, scope and resource requirements estimates for projects.
  • Support and work with Bank employees during evaluations and deployments of solutions.
  • Develop and deliver communications to the Bank's clients and stakeholders.
  • Develop end-user documentation, guidelines, visuals, and training materials.

Requirements:

  • University degree or college diploma in computer science, engineering, or business administration.
  • A minimum of five (5) years of demonstrated experience in business analysis, preferably in IAM.
  • A minimum of five (5) years of demonstrated experience working with Access Management solutions (Okta, MS Entra AD, Ping Identity, ForgeRock etc.) as a Senior Business Systems Analyst.
  • Demonstrated experience in implementing and migrating from one enterprise Access Management solution to another.
  • Demonstrated experience gathering and documenting user needs and translating them into user stories.
  • Demonstrated ability to plan, organize and perform multiple tasks concurrently; set priorities; focus on attention to detail; and meet deadlines.
  • Demonstrated ability to quickly grasp and analyze complex issues, diagnose multi-dimensional problems and devise insightful/appropriate responses or strategies to address them.
  • Demonstrated ability to communicate to all levels of an organization, using clear and compelling written products and oral presentations/briefings.
  • Demonstrated knowledge of system development methodology, including a commitment to the success of the testing phases and processes.

Additional Qualifications:

  • Demonstrated knowledge of Cloud Based access controls (Conditional Access Policies, MFA, SAML, Oath).
  • Demonstrated knowledge of Zero-Trust principles and implementation.
  • Proficiency in business intelligence and data analytics.
  • Demonstrated experience using automation to assist with replacing manual repeated tasks or handling large amounts of data.
  • International Institute of Business Analysis (IIBA) Certified Business Analysis Professional (CBAP) designation.