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Senior Product Management Specialist

3 months ago


Ottawa, Ontario, Canada Payments Canada Full time

At Payments Canada, we prioritize the well-being of our employees and are dedicated to fostering a flexible, hybrid work environment that encourages both in-person collaboration and remote productivity.

Inspire Trust, Build Community, and Enable Change.

The Senior Product Management Specialist for Emerging Payment Solutions will be an integral part of the Product Management team, contributing to Payments Canada's mission to innovate and enhance the future of payment systems.

The selected candidate will oversee daily operations related to Emerging Payment Solutions, including tasks associated with the Real-time Rail (RTR) initiative.


Key Responsibilities:

Stakeholder Engagement:

Develop and nurture relationships with essential stakeholders, including teams in Industry Relations, Communications, Delivery, Operations, and Risk Management, to ensure successful project outcomes and proactive interaction.


Administrative Support:

Organize stakeholder meetings, create high-quality materials for executive presentations, and streamline processes to enhance team collaboration and results.


Data Evaluation and Research:

Perform data analysis, design user journey flows, assess product designs for user experience, and work closely with engineering teams to improve user interactions and address challenges.


Strategic Development and Business Growth:

Lead the formulation and submission of business proposals, manage the comprehensive process of addressing business challenges, and provide strategic insights on product innovation and development initiatives.

Applicants should possess a minimum of five (5) to ten (10) years of relevant experience in product management, business analysis, or research, ideally within the financial services sector. Familiarity with payment systems is advantageous. Experience in a matrix organizational structure is also beneficial.

We offer a flexible, hybrid work environment, competitive compensation, including an annual variable bonus and a defined contribution pension plan with employer matching (if eligible). Additional benefits include:

  • Comprehensive health and dental coverage, including mental health support, life insurance, and a health spending account for employees and their dependents (for permanent and temporary employees with contracts of 12 months or longer).
  • A minimum of four weeks of paid vacation, sick leave, personal days, a December Holiday Shutdown, and Cultural Holiday Observance Days.
  • Access to on-site gym facilities.
  • Opportunities for internal and external professional development.
  • Monthly All Staff Forums led by our Executive Leadership Team.

Diversity, Inclusion, and Equity Commitment:

We are committed to fostering a culture of respect and appreciation for diversity in all its forms, creating an inclusive and equitable environment where differences are valued. We actively encourage applications from women, Indigenous peoples, persons with disabilities, and visible minorities. Preference will be given to Canadian citizens and permanent residents.