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Brand Ambassador

2 months ago


Ottawa, Ontario, Canada American Eagle Outfitters Full time
About the Role

We are seeking a highly motivated and enthusiastic Brand Ambassador to join our team at American Eagle Outfitters. As a Brand Ambassador, you will be the face of our company, representing our brand values and passion for delivering exceptional customer experiences.

Key Responsibilities
  • Customer Engagement: Utilize the AEO Selling Model to engage with every guest, providing personalized service and ensuring a seamless shopping experience.
  • Product Knowledge: Develop a deep understanding of AE and Aerie products, enabling you to make informed product suggestions and educate guests on product details.
  • Brand Advocacy: Share the brand love by introducing guests to the AEO loyalty program and other brand channels, fostering a sense of community and loyalty.
  • Flexibility and Adaptability: Demonstrate the ability to work in various zones, including Salesfloor, Cash & Wrap, Fitting Room, and Stockroom, as needed.
  • Problem-Solving: Proactively resolve guest concerns while adhering to company policies and procedures.
  • Teamwork: Collaborate with colleagues to achieve team goals and objectives.
  • Integrity: Uphold AEO's policies and procedures, ensuring a positive and respectful work environment.
Requirements
  • Interpersonal Skills: Enjoy interacting with people and possess excellent communication skills.
  • Energy and Adaptability: Thrive in a fast-paced environment and demonstrate flexibility in handling multiple tasks.
  • Availability: Be available to work a variety of shifts, including evenings, weekends, and holidays.
  • Product Knowledge: Have a passion for AE and Aerie products and be familiar with the retail industry.
  • Age Requirement: Be at least 16 years of age.
About American Eagle Outfitters

American Eagle Outfitters is a lifestyle brand offering intimates, apparel, activewear, and swim collections. We are committed to creating a positive and inclusive work environment, where our associates feel valued and empowered to succeed.

We are an Equal Opportunity Employer and are dedicated to complying with all federal and provincial equal employment opportunity and human rights laws. We prohibit discrimination against associates and applicants for employment because of their race, national or ethnic origin, color, religion, age, sex, sexual orientation, marital status, family status, disability, or any other ground protected by applicable human rights legislation.