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Auto and Property Claims Recovery Specialist
3 months ago
At Intact Financial Corporation, our mission is centered around supporting individuals, businesses, and communities during both prosperous and challenging times. By joining our team, you become part of a dedicated group of professionals committed to this purpose.
We encourage personal and professional growth while embracing the unique qualities that each employee brings to our organization. Our commitment to diversity enhances our workplace, ensuring that everyone feels valued and included. We are dedicated to providing you with the resources, opportunities, and flexibility necessary to achieve your career aspirations.
Our hybrid work model strikes a balance between remote work and meaningful in-person collaboration.
Position Overview
We are seeking a Subrogation Claims Adjuster to enhance our dynamic team.
In this role, you will play a crucial part in the examination, negotiation, and resolution of auto and basic property subrogation claims. Your focus will be on delivering exceptional service while ensuring timely and fair recovery of claims in accordance with our corporate guidelines.
Key Responsibilities:
- Conduct investigations on claims of moderate complexity, ensuring timely and fair recoveries in alignment with corporate standards.
- Formulate action plans for investigations by identifying necessary contacts, assessing collection feasibility, and determining potential legal actions.
- Gather and document claim information by obtaining relevant reports and statements from customers, witnesses, and other involved parties to assess damage, liability, and recovery opportunities.
- Engage in negotiations with third parties, legal representatives, and insurers to resolve claims.
- Attend court proceedings or hearings as needed to provide insights regarding claims.
- Deliver excellent customer service to both external and internal clients.
- Address inquiries related to investigations and the claims process.
- Maintain effective communication with claims departments and collaborate with adjusters, experts, management, and other claims representatives on technical and administrative matters.
- Foster productive relationships with service providers and monitor their performance to ensure adherence to professional and corporate standards.
- Identify opportunities for process improvements and recommend modifications to policies or procedures to uphold quality service and competitiveness.
- Perform additional duties as assigned.
Qualifications:
- A university degree or college diploma, or an equivalent combination of business experience.
- A minimum of 2 years of experience in handling property, casualty, auto, and/or subrogation claims.
- Strong written and verbal communication skills.
- High attention to detail and critical thinking capabilities.
- Effective time management skills.
- Familiarity with litigation processes is considered an asset.
- Completion or progress towards a Chartered Insurance Professional (CIP) designation is advantageous.
Compensation:
The salary for the successful candidate will typically fall within the range of $51,000 to $77,400, taking into account various factors such as prior experience, qualifications, expected contributions to the role, and internal equity.
Benefits:
As a permanent member of our team, you can expect to be empowered to perform at your best every day. Here are some of the benefits we offer:
- A financial rewards program that acknowledges your achievements.
- An industry-leading Employee Share Purchase Plan, where we match 50% of net shares purchased.
- An extensive pension and benefits package, including access to virtual healthcare.
- Flexible work arrangements.
- The option to purchase up to 5 additional days off each year.
- An annual wellness account promoting an active and healthy lifestyle.
- Access to resources supporting physical and mental well-being, fostering connections with colleagues.
- A dynamic learning environment with interactive online content and inspiring programs.
- Inclusive employee-led networks that educate, inspire, and provide development opportunities.
- Supportive leaders and colleagues who encourage your growth.
- A Community Impact program, recognizing the unique contributions you make to your community.
Commitment to Diversity:
At Intact, we are an equal opportunity employer. We value diversity and strive to create an inclusive and accessible workplace where all individuals feel respected and heard. If you require specific adjustments to facilitate your recruitment process, please inform us when we reach out about a job opportunity. We will work with you to accommodate your needs.
