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Hotel Operations Manager

2 months ago

Whitecourt, Canada 2237848 ALBERTA LTD Full time
About the Role

We are seeking a highly skilled and experienced Hotel General Manager to lead our team at 2237848 ALBERTA LTD. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our hotel, ensuring exceptional guest experiences, and driving business growth.

Key Responsibilities
  • Leadership and Management
    • Lead and manage a team of 5-10 people, providing guidance, support, and development opportunities.
    • Establish clear goals, objectives, and performance expectations for the team.
  • Operational Excellence
    • Oversee the overall operation of the hotel, ensuring seamless execution of services and amenities.
    • Monitor and control costs, ensuring efficient use of resources and budget.
  • Guest Experience
    • Develop and implement strategies to enhance guest satisfaction and loyalty.
    • Ensure prompt and effective resolution of guest complaints and issues.
  • Business Development
    • Identify and pursue opportunities for business growth and expansion.
    • Develop and implement marketing strategies to increase brand awareness and drive bookings.
Requirements
  • Education
    • Bachelor's degree in Hospitality, Business Administration, or related field.
  • Experience
    • Minimum 2 years of experience as a Hotel General Manager or in a similar leadership role.
  • Skills
    • Proven leadership and management skills.
    • Excellent communication and interpersonal skills.
    • Strong analytical and problem-solving skills.
    • Ability to work in a fast-paced environment and adapt to changing circumstances.
What We Offer
  • Competitive Salary and Benefits
    • Attractive salary package and comprehensive benefits.
  • Opportunities for Growth and Development
    • Professional development opportunities to enhance your skills and knowledge.
  • Collaborative and Dynamic Work Environment
    • Join a team of passionate and dedicated professionals who share your commitment to excellence.