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Parts Advisor

2 months ago


Brampton, Ontario, Canada OpenRoad Auto Group Full time
Unlock Your Potential as a Parts Advisor at OpenRoad Auto Group

Are you passionate about delivering exceptional customer service and working with a variety of automotive brands? Do you have a keen eye for detail and a knack for problem-solving? We're seeking a skilled Parts Advisor to join our team at OpenRoad Auto Group

Key Responsibilities:
  • Provide top-notch customer service to guests and wholesale customers
  • Order and arrange parts, ensuring timely delivery and accurate processing
  • Maintain minimum levels of parts and supplies, initiating purchase requests as needed
  • Assist customers with part substitutions and modifications, answering questions and addressing concerns
  • Ensure systemized storage facilities are secure and well-organized
  • Maintain comprehensive records of parts, tools, and issuing accounts for quality control and warranty purposes
  • Take periodic inventory and establish minimum supply levels based on operational needs
  • Issue parts on requisitions submitted by technicians
  • Contribute to improving CSI and customer satisfaction in line with OpenRoad's philosophy
Requirements:
  • At least 1 year of experience in an auto parts advisory role
  • Excellent customer service skills and working knowledge of automotive equipment, parts, and accessories
  • Ability to maintain records and prepare reports using a computerized equipment maintenance system
  • Valid Ontario driver's license

We offer a dynamic work environment, opportunities for growth and development, and a comprehensive benefits package. If you're a motivated and detail-oriented individual with a passion for the automotive industry, we encourage you to apply