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Loss Prevention Specialist

2 months ago

Brantford, Ontario, Canada Sephora Full time
Job Summary

We are seeking a highly skilled Loss Prevention Agent to join our team at Sephora. As a Loss Prevention Agent, you will play a critical role in protecting our assets and maintaining operational controls to reduce shortage.

Key Responsibilities
  • Conduct surveillance on the sales floor and utilize the CCTV system to identify and deter individuals from committing external thefts.
  • Prepare reports relative to theft incidents, merchandise recoveries, accident investigations, and audits.
  • Develop and maintain professional relationships with internal partners, local law enforcement agencies, mall security, and other retailers.
  • Testify in court on behalf of the company in any case, criminal or civil, to which the Agent is summoned.
  • Provide new hire and continuous employee trainings to maintain store loss prevention awareness.
Operations
  • Conduct store self-audits, checklists, and safety inspections, and communicate findings to the store Leadership team and District Loss Prevention Manager.
  • Assist the store Leadership team with inventory preparation and process.
  • Partner with stores and the DLPM in the development and execution of shrinkage prevention plans.
Requirements
  • 1 year of asset protection/loss prevention experience in a retail environment.
  • Satisfy and maintain all licensing requirements (as required by province or local jurisdiction).
  • Possess strong written, verbal, interviewing, listening, and interpersonal communication skills.
  • Ability to maintain composure and provide effective coaching in the moment on loss prevention techniques.
  • Proficiency in Windows, Word, and Excel is desirable.
  • A High School graduate or equivalent.
  • Availability to work flexible hours and days, including evenings, weekends, and holidays is essential.
  • Availability to work at multiple locations within a market.