Hospitality Manager

4 weeks ago

Calgary, Alberta, Canada Home and Away Calgary Full time
Job Title: Chief Host/Hostess

We are seeking a highly skilled and experienced Chief Host/Hostess to join our team at Home and Away Calgary. As a key member of our hospitality team, you will be responsible for ensuring exceptional customer service and a seamless dining experience for our guests.

Key Responsibilities:
  • Supervise and Train Staff: Lead and motivate a team of hosts/hostesses to provide exceptional customer service and ensure a smooth dining experience.
  • Manage Front-of-House Operations: Oversee the daily operations of the front-of-house, including scheduling, inventory management, and maintaining a clean and organized environment.
  • Provide Excellent Customer Service: Ensure that every guest receives a warm and welcoming experience, addressing any concerns or issues promptly and professionally.
  • Maintain High Standards: Enforce health and safety regulations, ensure compliance with provincial/territorial liquor legislation, and maintain a high level of customer satisfaction.
Requirements:
  • Education: Secondary (high) school graduation certificate or equivalent experience.
  • Experience: Previous experience in a similar role, preferably in the hospitality industry.
  • Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and attention to detail.
What We Offer:
  • Competitive Salary: A competitive salary and benefits package, including dental plan, disability benefits, and health care plan.
  • Opportunities for Growth: Opportunities for professional growth and development, including training and certification programs.
  • Collaborative Team Environment: A collaborative and supportive team environment, with a focus on providing exceptional customer service.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and experienced hospitality professional looking for a new challenge, please submit your application.

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