Current jobs related to Claims Services Team Lead - Guelph, Ontario - Agricorp
-
Senior Claims Services Manager
4 weeks ago
Guelph, Ontario, Canada Agricorp Full timeAgricorp Claims Services Team Lead OpportunityWe are seeking a highly motivated and experienced Claims Services Team Lead to join our Program Delivery division. As a key member of our team, you will be responsible for leading a team of claims professionals to ensure seamless delivery of claims services to our customers.Key Responsibilities:Lead a team of...
-
Senior Claims Services Manager
4 weeks ago
Guelph, Ontario, Canada Agricorp Full timeAgricorp Claims Services Team Lead OpportunityWe are seeking a highly motivated and experienced Claims Services Team Lead to join our Program Delivery division. As a key member of our team, you will be responsible for leading a team of claims professionals to ensure seamless delivery of claims services to our customers.Key Responsibilities:Lead a team of...
-
Claims Services Leadership Role
3 weeks ago
Guelph, Ontario, Canada Agricorp Full timeAgricorp is a leading organization in the industry, and we are currently seeking a skilled Team Leader to join our Claims Services team in the Program Delivery division.### The RoleAs a Team Leader, Claims Services, you will be responsible for overseeing the Claims Services team, ensuring that team members are empowered to provide excellent customer service...
-
Chief Claims Officer
4 weeks ago
Guelph, Ontario, Canada Agricorp Full timeJob Title: Team Leader, Claims ServicesAgricorp is seeking a highly skilled and experienced Team Leader, Claims Services to join our Claims Services team in the Program Delivery division.The Role:As the Team Leader, Claims Services, you will be responsible for leading a team of claims professionals to ensure that customers receive timely and effective...
-
Technical Claims Supervisor
4 weeks ago
Guelph, Ontario, Canada Co-operators Full time**About the Role**Co-operators is seeking a Technical Claims Supervisor to lead our Claims team in delivering exceptional client service and achieving claims objectives.As a Technical Claims Supervisor, you will be responsible for managing unit operations, providing leadership, coaching, and development to staff, and ensuring compliance with claims handling...
-
Senior Manager, Claims Operations
4 weeks ago
Guelph, Ontario, Canada Co-operators Full timeAbout the OpportunityWe are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society. Our team is essential to deliver on this strategy, and we prioritize our people to ensure a strong culture and development opportunities that enable our team to thrive and live our purpose.Our Claims team...
-
Training Specialist
6 days ago
Guelph, Ontario, Canada Co-operators Full timeAt Co-operators, we are committed to delivering exceptional service to our clients. As a Training Specialist - Claims Expertise, you will play a crucial role in developing and delivering training programs to new and existing claims staff.The ideal candidate will have a post-secondary diploma or industry equivalent, 3 years of experience as a disability case...
-
Customer Service Team Lead
4 weeks ago
Guelph, Ontario, Canada BITTS Testing Services Inc. Full timeWe are seeking a highly organized and detail-oriented Customer Service Team Lead to join our team at BITTS Testing Services Inc. The successful candidate will be responsible for coordinating activities with other work units or departments, establishing work schedules and procedures, and conducting performance reviews.The ideal candidate will have a strong...
-
Customer Service Team Lead
3 weeks ago
Guelph, Ontario, Canada BITTS Testing Services Inc. Full timeJob Title: Customer Service Team LeadJob Summary: We are seeking a highly organized and experienced Customer Service Team Lead to join our team at BITTS Testing Services Inc. The ideal candidate will have a proven track record of supervising a team of customer service representatives and ensuring excellent customer satisfaction.Key Responsibilities:Authorize...
-
Customer Service Team Lead
3 weeks ago
Guelph, Ontario, Canada BITTS Testing Services Inc. Full timeWe are seeking a highly organized and detail-oriented Customer Service Team Lead to join our team at BITTS Testing Services Inc. The ideal candidate will have a strong background in customer service and experience in supervising a team.Key Responsibilities:Authorize routine deposits and withdrawalsCo-ordinate activities with other work units or...
-
Customer Service Team Lead
3 weeks ago
Guelph, Ontario, Canada BITTS Testing Services Inc. Full timeJob SummaryWe are seeking a highly organized and detail-oriented Customer Service Team Lead to join our team at BITTS Testing Services Inc. As a key member of our customer service team, you will be responsible for overseeing the daily operations of our customer service department, ensuring that all customer inquiries are handled in a timely and professional...
-
Claims Support Representative, Bodily Injury
4 weeks ago
Guelph, Ontario, Canada Co-operators Full timeJob Title: Claims Support Representative, Bodily InjuryCo-operators is seeking a skilled Claims Support Representative to join our team in the Bodily Injury department. As a key member of our team, you will provide high-level investigation support to claims representatives and other stakeholders, ensuring the timely and accurate resolution of bodily injury...
-
Customer Service Supervisor
4 weeks ago
Guelph, Ontario, Canada BITTS Testing Services Inc. Full timeJob SummaryWe are seeking a highly skilled Customer Service Supervisor to lead our team of customer service representatives. The ideal candidate will have a strong background in customer service and experience in supervising a team.Key ResponsibilitiesAuthorize routine deposits and withdrawalsCo-ordinate activities with other work units or...
-
Customer Service Team Lead
4 weeks ago
Guelph, Ontario, Canada BITTS Testing Services Inc. Full timeJob SummaryWe are seeking a highly skilled Customer Service Supervisor to join our team at BITTS Testing Services Inc. The ideal candidate will have a strong background in customer service and experience in supervising a team of customer service representatives.Key ResponsibilitiesAuthorize routine deposits and withdrawalsCo-ordinate activities with other...
-
Customer Service Team Lead
4 weeks ago
Guelph, Ontario, Canada BITTS Testing Services Inc. Full timeJob SummaryWe are seeking a highly organized and detail-oriented Customer Service Supervisor to join our team at BITTS Testing Services Inc. The successful candidate will be responsible for overseeing the daily operations of our customer service department, ensuring that all tasks are completed efficiently and effectively.Key ResponsibilitiesTeam Management:...
-
Customer Service Team Lead
3 weeks ago
Guelph, Ontario, Canada BITTS Testing Services Inc. Full timeJob Summary: We are seeking a highly skilled Customer Service Supervisor to join our team at BITTS Testing Services Inc. The successful candidate will be responsible for overseeing the customer service team, ensuring excellent customer experience, and maintaining a high level of service quality.Key Responsibilities:Authorize routine deposits and...
-
Food Service Team Lead
3 weeks ago
Guelph, Ontario, Canada Wendy's Full timeJob Title: Food Service Team LeadWe are seeking a skilled Food Service Team Lead to join our team at Wendy's. As a Food Service Team Lead, you will be responsible for supervising and coordinating the activities of staff who prepare and portion food. You will also be responsible for training staff in job duties, sanitation, and safety procedures.Key...
-
Food Service Team Lead
3 weeks ago
Guelph, Ontario, Canada Fresh Burrito Full timeJob Title: Food Service Team LeadJob Summary: We are seeking a highly motivated and experienced Food Service Team Lead to join our team at Fresh Burrito. As a Food Service Team Lead, you will be responsible for supervising and coordinating the activities of staff who prepare and portion food, ensuring that food and service meet quality control standards.Key...
-
Customer Service Team Lead
1 month ago
Guelph, Ontario, Canada BITTS Testing Services Inc. Full timeJob Title: Customer Service SupervisorWe are seeking a highly skilled Customer Service Supervisor to join our team at BITTS Testing Services Inc.Key Responsibilities:Authorize routine deposits and withdrawalsCo-ordinate activities with other work units or departmentsEstablish work schedules and proceduresConduct performance reviewsCo-ordinate, assign and...
-
Customer Service Team Lead
1 month ago
Guelph, Ontario, Canada BITTS Testing Services Inc. Full timeJob Title: Customer Service SupervisorWe are seeking a highly skilled Customer Service Supervisor to join our team at BITTS Testing Services Inc.Key Responsibilities:Authorize routine deposits and withdrawalsCo-ordinate activities with other work units or departmentsEstablish work schedules and proceduresConduct performance reviewsCo-ordinate, assign and...
Claims Services Team Lead
2 months ago
Agricorp is seeking a skilled and experienced Claims Services Team Lead to join the Claims Services team in the Program Delivery division.
The RoleAs the Claims Services Team Lead, you will be responsible for leading a team of professionals in providing efficient and effective administrative support for claims and program payments to customers of AgriStability, Risk Management Program, Production Insurance and other programs.
- Provide day-to-day direction and support to team members and other team leaders
- Manage employee compliance around corporate policies, such as vacation, attendance management and code of conduct
- Provide coaching sessions to team members for improved performance and development
- Recruit and develop talent in accordance with corporate policies
- Conduct formal performance management reviews, giving feedback, addressing performance management issues and completing performance documentation
- Develop contingency plans to manage volume fluctuations and unanticipated interruptions
- Provide solutions and advice as a subject matter expert in the area of claims services
- Escalate and monitor sensitive, high-risk situations so that customer needs are addressed
- Facilitate team meetings to cascade business objectives and company information
- Engage team members in continuous improvement
- Seek feedback from internal and external customers, interpret the data and make recommendations for change
- Conduct financial reviews and analysis with specialists on more complex or high-dollar claims
- Participate in annual business planning, resource planning and goal setting with your manager and other team leaders
- Follow up on trends, create new processes and maintain and develop standard operating procedures
- Stay current on Ontario agriculture and on industry trends
- Act on behalf of the manager when required
- Lead a team of professionals in providing administrative support for claims and program payments
- Manage employee compliance and provide coaching sessions for improved performance
- Recruit and develop talent in accordance with corporate policies
- Conduct formal performance management reviews and develop contingency plans
- Provide solutions and advice as a subject matter expert in claims services
Agricorp is an agency of the government of Ontario, delivering government programs that help protect the livelihood of Ontario farmers against the many risks farm businesses face every day.
Agricorp helps grow Ontario agriculture by underwriting $7 billion in risk each year. The agency was established in 1997, and in our first 25 years we made $7.5 billion in payments to farmers when they needed it most.
