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Restaurant Shift Manager

2 months ago

County of Athabasca No, Canada BOSTON PIZZA ATHABASCA Full time
About the Role

We are seeking a highly skilled and experienced Shift Manager to join our team at Boston Pizza Athabasca. As a Shift Manager, you will be responsible for leading a team of staff to ensure exceptional customer service and food quality.

Key Responsibilities
  • Establish and manage work schedules to meet business needs
  • Supervise and coordinate the activities of staff in food preparation and service
  • Train staff in job duties, sanitation, and safety procedures
  • Estimate and manage inventory of ingredients and supplies
  • Ensure quality control standards are met in food and service
  • Address customer complaints and concerns in a professional manner
  • Maintain accurate records of sales, stock, and wastage
  • Prepare and submit reports as required
Work Environment

This is a fast-paced environment that requires strong leadership and communication skills. As a Shift Manager, you will work under pressure to meet tight deadlines and maintain a high level of customer satisfaction.

Requirements
  • Secondary (high) school graduation certificate
  • 1 year to less than 2 years of experience in a related field
  • Ability to work in a combination of sitting, standing, and walking
  • Strong leadership and communication skills
  • Ability to work under pressure and meet tight deadlines