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Food Service Team Lead

2 months ago

Lethbridge, Alberta, Canada New Oriental Buffet Full time
Job Summary

We are seeking a highly skilled Food Service Supervisor to join our team at New Oriental Buffet. As a key member of our operations team, you will be responsible for ensuring the highest quality of food and service to our customers.

Key Responsibilities
  • Supervise and Coordinate Staff: Lead a team of staff who prepare and portion food, ensuring that all tasks are completed efficiently and effectively.
  • Estimate Ingredients and Supplies: Accurately estimate the ingredients and supplies required for meal preparation, minimizing waste and excess.
  • Quality Control: Ensure that all food and service meet our high quality control standards, maintaining a clean and safe environment for our customers.
  • Customer Service: Address customer complaints or concerns in a professional and courteous manner, providing excellent service and ensuring customer satisfaction.
  • Work Schedules: Establish and manage work schedules to ensure adequate staffing levels and efficient operations.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a food service environment.
  • Support for Persons with Disabilities: Provide physical accessibility accommodations and support for employees with disabilities.
  • Support for Newcomers and Refugees: Assist with immediate settlement needs and support social and labour market integration of newcomers and refugees.
  • Support for Youths: Provide awareness training to create a welcoming work environment for youth.
  • Support for Indigenous People: Offer mentorship, coaching, and networking opportunities for Indigenous workers.

Working Conditions: Permanent position, 30 to 40 hours per week, with a focus on providing excellent customer service and maintaining a clean and safe work environment.

Language: English.