Security Operations Manager

4 weeks ago


Vancouver, British Columbia, Canada Paladin Security Full time
Job Title: Security Operations Manager

As a Security Operations Manager at Paladin Security, you will be responsible for overseeing the security operations at a hospital in Vancouver. This role involves supervising and directing Security Officers, ensuring adherence to guidelines and standards, and maintaining the daily operation of the site schedule.

Key Responsibilities:
  • Supervise and train Security Officers to ensure they meet Paladin and hospital standards and regulatory requirements.
  • Ensure all Security Officers adhere to guidelines and standards, and provide support and resources as needed.
  • Monitor performance and document areas for improvement.
  • Compile accurate statistics on a monthly basis based on shift reports and incident reports.
  • Conduct regular panic alarm system tests, maintain records, and prepare incident reports and other safety and security documentation.
  • Conduct site orientation and training of new Officers, ensuring site orientation packages and officer review tests are completed within the allotted training period.
  • Assist with shift coverage and maintain the site schedule and training schedule.
  • Remain on-call for support during serious issues and site incidents.
  • Perform site patrols and desk duty, and respond to all necessary calls.
Requirements:
  • Minimum of two years of work experience in a supervisory or managerial role in the security industry, or a combination of experience and relevant education.
  • Must currently hold an Occupational First Aid (OFA) Level 2 certificate and be willing to complete re-certification as required.
  • Working knowledge of general OH&S standards and requirements.
  • Ability to lead, plan, organize, delegate, and problem-solve.
  • Computer proficiency in Microsoft Word, Excel, and PowerPoint.
  • Effective communication and interpersonal skills, leadership, and professionalism.
  • Ability to function effectively in a highly dynamic environment.
  • Physical ability to perform the duties of the position, which includes hands-on restraint situations, and foot patrols indoors and outdoors.


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