Parts Sales Associate
4 weeks ago
Job Summary:
We are seeking a highly motivated and customer-focused Parts Sales Associate to join our team at City Buick Chevrolet Cadillac GMC. As a key member of our sales team, you will be responsible for providing exceptional customer service and selling parts to our customers.
Key Responsibilities:
- Develop and maintain a thorough knowledge of our parts inventory and be able to assist customers with their parts needs.
- Provide excellent customer service and respond to customer inquiries in a timely and professional manner.
- Sell parts to customers through our shop, over the phone, and through telemarketing efforts.
- Assist customers with the selection of parts and provide information about our product line.
- Provide price quotes and other related parts information to customers.
- Determine availability of out-of-stock items and submit emergency orders as needed.
- Review files weekly to track back orders and return to vendor items.
- Issue credit for parts returned.
- Assist with shipping and receiving as needed.
Requirements:
- Previous parts experience is an asset, but not required - we provide training.
- GM experience is considered an asset.
- Excellent customer service skills and ability to learn and utilize electronic parts catalogues.
- Ability to manage multiple priorities using good organizational and time management skills.
- Strong communication skills and a desire to achieve the very best in customer service and teamwork.
About Us:
At City Buick Chevrolet Cadillac GMC, we value our employees and strive to create a positive and supportive work environment. We offer competitive compensation and benefits packages, as well as opportunities for growth and development. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding career, we encourage you to apply.
We are an equal opportunity employer and welcome applications from all candidates, including persons with disabilities. Accommodations are available upon request for candidates taking part in any stage of the selection process.
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