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Store Manager
2 months ago
About the Role:
The Store Manager will be the ultimate Pandora brand ambassador. As the Store Manager, you will fully immerse yourself in our brand culture, product, and values while taking immense pride in delivering exceptional customer experiences. This role offers the exciting opportunity to spend quality time on the sales floor, engaging with customers and working alongside your team to drive sales.
Key Responsibilities:
- Embody the store culture filled with passion for our brand, where team members shine as extraordinary brand ambassadors.
- Dare to exceed individual and store sales goals by building a genuine connection with our customers.
- Embrace opportunities and soar beyond commercial targets and key performance indicators (KPIs) expectations, setting new records and achieving remarkable success.
- Create unforgettable shopping moments that exceed expectations, by displaying excellent product knowledge and building brand loyalty.
- Coach and Inspire: Foster accountability for individual and store performance. Provide real-time feedback and guidance to empower the team in achieving their KPI goals.
- Craft loyal customers by authentically engaging and fostering lasting connections beyond transactions.
- Build your network and inspire to bring the best talent into Pandora across seasonal and core hiring, including Assistant Store Manager, Sales Associates, and Sales Leads.
- Partner with the Divisional Sales Manager and Human Resource team to identify and resolve any performance issues and policy violations.
- Utilize your brilliance across talent, brand, operations, and customer experience, guaranteeing the timely implementation of visual merchandising directives, efficient operational processes, and continuous talent development.
- All other duties as assigned.
Requirements:
- You can demonstrate you're a results-orientated leader with at least 3-5 years of experience as a Store Manager in a high-performance sales environment.
- You have developed a sense of Care in your communication skills, both written and verbal.
- You know how to Charm and captivate an audience with the ability to connect with people at all levels of the organization.
- Your business acumen is sharper than a diamond, coupled with your analytical thinking that can show and Deliver positive results.
- You're a talent magnet, skilled in recruiting, retaining, and developing exceptional teams. Succession planning and internal mobility.
- Knowledge of general computer software (Microsoft Office Suite) and retail point of sale systems.
- You are at least 18 years or older and can provide proof of identity and eligibility to work.
- Dream and embrace adventure. A flexible work schedule that includes nights, weekends, and holidays is all part of the excitement. This can include standing for extended periods, ability to lift 50+ pounds, and timely arrival to work.
About Pandora:
Pandora designs, manufactures, and markets hand-finished jewelry made from high-quality materials at affordable prices. Pandora jewelry is sold in more than countries through 6,000 points of sale, including more than 2,000 concept stores.
Headquartered in Copenhagen, Denmark, Pandora employs 27,000 people worldwide and crafts its jewelry at two LEED-certified facilities in Thailand using mainly recycled silver and gold. The company plans to be carbon neutral by and has joined the Science Based Targets initiative to reduce emissions across its full value chain. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated a revenue of DKK 23.4 billion in.
Pandora's recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity-related elements such as a photo, marital status, and age.
About Pandora NAM:
The Pandora North America team in the USA & Canada consists of more than employees working at our offices in New York & Baltimore, more than 80 in our Logistics Center in Columbia, Maryland, an additional in field positions, and more than 3,000 in our owned and operated stores.
Today, the USA is Pandora's single largest market. The Pandora North American region as a whole encompasses over 1,000 points of sale, including over 500 concept stores, with more than being owned and operated by Pandora.
