Hotel Operations Manager

4 weeks ago

Fort Saskatchewan, Alberta, Canada Southfort Inn Full time
Hotel Manager Job Description

We are seeking a highly skilled and experienced Hotel Manager to join our team at Southfort Inn. As a key member of our management team, you will be responsible for the overall operation of our hotel, ensuring that our guests receive exceptional service and that our hotel runs smoothly and efficiently.

Key Responsibilities:
  • Develop and Implement Policies and Procedures: Create and implement policies and procedures for daily operations, ensuring that they are aligned with our hotel's goals and objectives.
  • Negotiate with Suppliers: Negotiate with suppliers to secure the best possible deals for materials and supplies, ensuring that our hotel's budget is optimized.
  • Front Desk Duties: Perform front desk duties, including checking in and out guests, handling customer complaints, and providing exceptional customer service.
  • Budgeting and Financial Management: Prepare budgets and monitor revenues and expenses, ensuring that our hotel's financial performance is optimized.
  • Maintenance and Repairs: Arrange for and oversee maintenance activities, ensuring that our hotel's facilities are well-maintained and in good working order.
  • Employee Management: Manage and motivate our hotel's staff, ensuring that they are equipped to provide exceptional service to our guests.
Requirements:
  • Education: A degree in Hospitality or a related field is required.
  • Experience: A minimum of 2 years of experience in a hotel management role is required.
  • Language: Fluency in English is required.
  • Work Environment: Fast-paced environment with attention to detail.
What We Offer:
  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Advancement: Opportunities for career advancement and professional growth.
  • Collaborative Team Environment: A collaborative and supportive team environment.

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