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Food Service Manager

1 month ago


Rocky Mountain House, Canada Rocky's Donair Ltd Full time
Job Title: Food Service Supervisor

We are seeking a highly skilled Food Service Supervisor to join our team at Rocky's Donair Ltd. As a key member of our food service team, you will be responsible for ensuring the highest quality of food and service to our customers.

Key Responsibilities:
  • Leadership: Supervise and coordinate the activities of staff who prepare and portion food, ensuring that work schedules are met and quality standards are maintained.
  • Training and Development: Train staff in job duties, sanitation, and safety procedures, and provide ongoing support and guidance to ensure their success.
  • Inventory Management: Estimate ingredient and supply requirements for meal preparation, and maintain accurate records of stock, repairs, sales, and wastage.
  • Customer Service: Address customer complaints or concerns in a professional and courteous manner, ensuring that their needs are met and exceeded.
  • Reporting and Budgeting: Prepare and submit reports on food service operations, and prepare budget and cost estimates for meal preparation and supplies.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a food service supervisory role.
  • Language: English.
  • Work Hours: 35 hours per week.
Work Environment:

Fast-paced environment with a focus on attention to detail and excellent oral communication skills.

Personal Suitability:
  • Client Focus: Provide exceptional customer service and ensure that customer needs are met and exceeded.
  • Efficient Interpersonal Skills: Build strong relationships with staff, customers, and suppliers.
  • Flexibility: Adapt to changing circumstances and priorities in a fast-paced environment.
Why Join Our Team:

At Rocky's Donair Ltd, we value our employees and offer a positive and supportive work environment. We are committed to providing excellent customer service and ensuring the highest quality of food and service to our customers.