Food Service Manager

4 weeks ago


Rocky Mountain House, Canada A&W Full time
Job Title: Food Service Supervisor

We are seeking a highly motivated and experienced Food Service Supervisor to join our team at A&W. As a Food Service Supervisor, you will be responsible for overseeing the daily operations of our food service department, ensuring that our customers receive exceptional service and high-quality food.

Key Responsibilities:
  • Supervise and coordinate the activities of food service staff, including food preparation, portioning, and presentation.
  • Train staff in job duties, sanitation, and safety procedures to maintain a clean and safe work environment.
  • Ensure that food and service meet quality control standards, adhering to health and safety regulations.
  • Address customer complaints and concerns in a professional and courteous manner.
  • Maintain accurate records of stock, repairs, sales, and wastage to inform inventory management and cost control.
  • Prepare and submit reports to management, highlighting key performance indicators and areas for improvement.
Requirements:
  • 1 year to less than 2 years of experience in a food service supervisory role.
  • Excellent communication and interpersonal skills, with the ability to work effectively with staff and customers.
  • Strong problem-solving and conflict resolution skills, with the ability to remain calm under pressure.
  • Ability to work in a fast-paced environment, with a focus on attention to detail and quality control.
  • Flexibility to work varying shifts, including evenings and weekends.
What We Offer:
  • A competitive salary and benefits package, including dental and vision care benefits.
  • A dynamic and supportive work environment, with opportunities for professional growth and development.
  • A chance to work with a leading food service brand, with a commitment to quality and customer satisfaction.

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