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Food Service Team Lead

2 months ago

Kingston, Ontario, Canada 1425494 Ontario Incorporated Full time
Job Summary

We are seeking a highly skilled and experienced Food Service Supervisor to join our team at 1425494 Ontario Incorporated. As a key member of our operations team, you will be responsible for overseeing the daily activities of our food service staff, ensuring seamless execution of our menu offerings, and maintaining the highest standards of customer satisfaction.

Key Responsibilities
  • Staff Supervision: Supervise and coordinate the activities of food service staff, providing guidance and support to ensure efficient service delivery.
  • Menu Execution: Work closely with our culinary team to ensure accurate and timely preparation of menu items, maintaining high-quality standards.
  • Customer Service: Address customer complaints and concerns in a professional and courteous manner, ensuring a positive dining experience.
  • Inventory Management: Assist in managing inventory levels, monitoring stock, and ordering supplies as needed.
  • Training and Development: Provide training and coaching to food service staff on job duties, sanitation procedures, and customer service standards.
  • Reporting and Analysis: Prepare and submit reports on sales, inventory, and customer feedback, analyzing data to inform business decisions.
Requirements
  • Education: Secondary (high) school graduation certificate
  • Experience: 1 year to less than 2 years of experience in a food service supervisory role
  • Work Setting: Fast-paced environment, working under pressure, and meeting tight deadlines
  • Physical Capabilities: Standing for extended periods, walking, and attention to detail
  • Personal Suitability: Client focus, efficient interpersonal skills, excellent oral communication, flexibility, team player, initiative, and dependability