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Director of Sales and Marketing

2 months ago

Calgary, Alberta, Canada MNP Community & Sport Centre Full time
Job Title: Director, Sales and Marketing

About the Role:

The Director of Sales and Marketing is a key member of our Senior Leadership Team, responsible for driving membership growth, retention, and sales. This role requires a strategic thinker who can develop and implement effective marketing initiatives, provide creative direction, and balance diverse needs and expectations to achieve outstanding results.

Key Responsibilities:

  • Develop and execute strategies and plans in Marketing, Sales, Guest Experience, External Communications, and Sponsorship to drive membership growth, retention, and sales.
  • Provide leadership and direction to the Marketing team, Guest Service Manager, and Guest Service Team members, including hiring, training, mentoring, coaching, and performance management.
  • Leverage technology, artificial intelligence, and Salesforce-based software to engage, support, and add value to each member's journey.
  • Contribute to organizational strategy and policy development, fostering an environment rich in Diversity, Equality, and Inclusion for all members and staff.
  • Act as a public relations person for MNP Community & Sport Centre, communicating effectively and courteously with staff, public, board members, and sport partners.
  • Be an effective, contributing member of the Senior Leadership Team, actively contributing to facility-wide teamwork and collaboration.

Requirements:

  • At least five years of experience developing and implementing best practices, marketing initiatives, providing creative direction, and balancing diverse needs and expectations to produce outstanding results.
  • At least three years of experience working in the recreation industry or related industry is considered an asset.
  • At least three years of experience working in B2C and B2B marketing & sales.

Our Commitment to Diversity, Equity, and Inclusion:

We value the uniqueness and perspectives of all employees and are committed to diversity, equity, and inclusion initiatives to create a feeling of belonging for all of our team members at MNP Community & Sport Centre.

We provide support in our recruitment process to candidates with disabilities, including accommodation that takes into account candidates' accessibility needs.

All candidates applying to MNP Community & Sport Centre must have legal authorization to work in Canada with no restrictions.