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Instructional Designer

2 months ago

Winnipeg, Manitoba, Canada The North West Company Full time
About the Role

We are seeking a highly skilled Instructional Designer to join our team at The North West Company. As an Instructional Designer, you will play a critical role in designing and developing engaging learning experiences for employees across all NWC banners.

Key Responsibilities
  • Conduct needs analysis and assess skill gaps to determine learning requirements
  • Design, develop, evaluate, and maintain in-house learning and development programs
  • Collaborate with subject matter experts to assess needs and create training materials
  • Build, upload, and maintain internal and external courses to the Learning Management System (LMS)
  • Manage delivery of training in non-LMS solutions
  • Collaborate with Operations to deliver and assess curriculum for key programs such as Management in Training and frontline associates
  • Collaborate with business partners to develop and maintain store training and support tools
  • Collaborate with the Recruitment team to design and support onboarding programs
  • Facilitate or co-facilitate learning programs as required
  • Remain current on the latest learning and development trends and best practices
Requirements
  • Minimum 3 years of related experience in analyzing, designing, developing, implementing, and evaluating blended learning programs
  • Certificate in Adult Education (e.g., CAE, CACE/PDAL), Instructional Design, eLearning, or equivalent an asset
  • Strong working knowledge of design and authoring software such as Adobe suite and Articulate 360
  • Strong written communication skills and technical writing experience
  • Excellent interpersonal skills with the ability to communicate effectively with all levels of staff
  • Relationship building skills to establish partnerships with internal customers, experts, stakeholders
  • Experience working on multiple priorities in a deadline-driven environment
  • Strong organizational, planning, and time management skills
  • Experience with systems such as learning management systems
  • Fundamental understanding of project management
  • Understanding of retail and/or grocery operations an asset
  • Experience working with diverse cultures
  • Ability to speak a second language (French, Spanish, Indigenous language) an asset
  • Ability to travel to remote, northern Canadian communities on a regular basis, as required
What We Offer
  • A competitive salary and benefits package
  • Opportunities for growth and development throughout the company
  • A dynamic and diverse culture
About Us

The North West Company is a leading retailer to under-served rural communities and urban neighborhoods markets in the following regions: Northern Canada, Western Canada, rural Alaska, the South Pacific islands, and the Caribbean. Our stores offer a broad range of products and services with an emphasis on food. Our value offer is to be the best local shopping choice for everyday household and local lifestyle needs.

We create a collaborative and constructive culture by:

  • Being Enterprising
  • Committing to our Customer
  • Working with Passion
  • Leading and Developing Others
  • Demonstrating Respect and Inclusivity
  • Building Trust

The North West Company is committed to inclusion and diversity and encourages applications from all candidates, including but not limited to: all religions and ethnicities, LGBTQ2s+, BIPOC, and persons with disabilities.