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Cloud Operations Specialist

2 months ago

Oakville, Ontario, Canada Softchoice Full time

About the Role:

We are seeking a highly organized and detail-oriented Cloud Operations Specialist to join our team at Softchoice. As a Cloud Operations Specialist, you will play a critical role in supporting the administrative functions of our Public Cloud team and ensuring seamless operations.

Key Responsibilities:

  • Coordinate and schedule sales and technical resources to support customer engagements.
  • Provide consistent communication to internal stakeholders and external partners.
  • Maintain accurate and up-to-date information across multiple systems.
  • Drive operational efficiencies in our Public Cloud lead process.
  • Collaborate with supporting teams to ensure successful customer outcomes.
  • Track and monitor progress of Public Cloud leads from start to end.

Requirements:

  • 1+ year of experience in an administrative, sales, or operations role.
  • Strong communication and problem-solving skills.
  • A customer-centric approach with a focus on delivering exceptional experiences.
  • Detailed-oriented with a focus on maintaining accurate information across multiple systems.
  • Comfortable with administrative functions and data entry, Microsoft Excel, and Salesforce.
  • Strong organizational skills and attention to detail.
  • AWS Cloud Practitioner Certification (recommended).

What We Offer:

  • Hybrid and remote working opportunities.
  • Comprehensive benefits from day one.
  • Meaningful work and opportunities for career growth.
  • Two paid volunteer days per year to give back to a cause of your choice.
  • Opportunities to build and grow a career in the technology industry.
  • Recognition as a Best Workplace in Canada and the United States.

Softchoice is an Equal Opportunity Employer:

We are committed to diversity, inclusion, and belonging. We welcome applications from diverse candidates and are an equal opportunity employer. If you require accommodation during the recruitment and hiring process, please reach out to us.