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Director of Commercial Operations

2 months ago


Burnaby, British Columbia, Canada NTT DATA Full time

Job Summary

We are seeking a highly skilled Director of Commercial Services to join our team at NTT DATA. This role will oversee account-level financial and commercial matters, working closely with commercial, finance, and facilities teams to align customer and vendor agreements with our account's strategy and customer demands.

Key Responsibilities:

  • Oversee commercial aspects of customer agreements, ensuring alignment with our account's strategy and customer demands.
  • Establish agreements with new vendors, ensuring mutually beneficial business arrangements.
  • Manage contract deliverables, ensuring timely completion and adherence to governance processes.
  • Develop key governance materials, such as dashboards, reports, and presentations, to support business initiatives.
  • Collaborate with governance tiers to manage changes to customer agreements, ensuring compliance with governance processes.
  • Support key governance initiatives and projects, as required or directed.
  • Oversee the development of project work orders and contractual change orders and amendments.

Requirements:

  • Bachelor's degree in Business Administration or related discipline (Master's degree preferred).
  • 10+ years of experience working within large enterprise organizations ($50M/year revenue / 500+ employees).
  • 5+ years of experience working in support of the healthcare industry, with public sector knowledge or experience desired.
  • Ability to influence a wide range of stakeholders and facilitate a collaborative approach with contract partners (vendor and client).

About NTT DATA

NTT DATA Services is a recognized leader in IT and business services, including cloud, data, and applications. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration, and global data centers. We are committed to our clients' long-term success.

NTT DATA Services is an equal opportunity employer and considers all applicants without regard to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees.