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Merchandising Team Lead
2 months ago
About This Opportunity
The Sales Execution Lead or the Merchandising Supervisor directly leads the Coca-Cola Canada's Sales Execution team within the assigned area. This role is responsible for translating strategic priorities into operational execution in Coca-Cola Canada's customers' stores. Customers will mostly be comprised of national and local grocery chains and mass merchandisers.
Through the Sales Execution team, the Sales Execution Lead is responsible for ensuring our customers are always 'in-stock' on shelves, displays and in coolers across the Coca-Cola Canada portfolio of beverages in order to capture maximum sales and ensure our products are executed to the company's standards.
We strive to be our customers' most valued supplier by delivering superior customer service and provide a point of difference from our competition. We deliver all of the above while achieving all of our budget targets.
Responsibilities
- Staff, train, evaluate and develop a team of full-time and part-time sales representatives.
- Establish partnerships with customers, ensuring their needs are met. Promptly respond to customer queries and issues.
- Negotiate and optimize customer service levels based on company guidelines.
- Visit customers' stores to monitor adherence to execution standards and ensure customer satisfaction.
- Schedule team members to meet the demands of the business, flexing labor to match volume.
- Manage team within labor and operating budget.
- Collaborate daily with internal Sales and Customer Operations partners to ensure alignment on all initiatives.
Qualifications
- Must be 18 years of age and legally eligible to work.
- Must have a personal vehicle for use during working hours.
- 1+ years previous sales experience preferred.
- Food/beverage industry experience a plus.
- Ability to handle multiple customer accounts.
- Strong attention to detail and follow-up skills.
- Excellent planning and organization skills.
- Proficient computer application skills.
- A valid driver's license with a clean driving record with no major violations over the last three (3) years.
- Must have current vehicle liability insurance.
- 1-year exp. working in grocery, retail, warehousing, or related field, preferred. Experience working with manual or powered pallet jacks or certification, preferred. 1-year experience working under little or no supervision.
