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Customer Service Specialist

2 months ago

Grande Prairie, Canada MJY Auto Sales and Leasing Full time
About the Role

We are seeking a highly motivated and organized Retail Salesperson to join our team at MJY Auto Sales and Leasing. As a key member of our sales team, you will be responsible for providing exceptional customer service and driving sales growth.

Key Responsibilities
  • Operate Cash Register: Accurately process sales transactions and handle customer payments.
  • Manage Inventory: Utilize computerized systems to track and maintain inventory levels, ensuring timely reordering and minimizing stockouts.
  • Provide Customer Service: Greet customers, discuss their needs, and offer personalized recommendations to drive sales and enhance the customer experience.
  • Process Online Transactions: Conduct sales transactions through our e-commerce platform, ensuring seamless and secure online sales.
  • Quote and Negotiate: Estimate prices, credit terms, warranties, and delivery dates to meet customer needs and drive sales.
  • Build Customer Relationships: Develop strong relationships with customers, understanding their needs and preferences to drive repeat business and referrals.Personal Qualities
    • Flexibility: Adapt to changing sales environments and customer needs.
    • Organized: Maintain accurate records, manage inventory, and prioritize tasks to meet sales goals.
    • Reliable: Consistently meet sales targets, maintain high levels of customer satisfaction, and demonstrate a strong work ethic.
    • Team Player: Collaborate with colleagues to achieve sales goals, share knowledge, and support each other in a fast-paced sales environment.
    • Work Environment: Work in a dynamic and fast-paced sales environment, with a focus on customer satisfaction and sales growth.
    • Language: English
    • Hours: 40 hours per week