Quality Assurance Manager
20 hours ago
Viscor is seeking a highly skilled Quality Specialist to join our team. As a Quality Specialist, you will be responsible for ensuring that all aspects of Quality within the facility are met.
Key Responsibilities:- Develop and implement Quality plans to bring the plant Quality Systems and processes into compliance with corporate quality standards and system requirements.
- Develop and grow the Quality capabilities of the plant through the development and deployment of shared standards, processes, and best practices.
- Drive continuous improvement efforts, including statistical capability, audits, and corrective actions, and Quality performance metrics.
- Recommend, develop, and implement statistical Quality techniques to monitor and control processes.
- Drive the Quality Concerns process, ensuring timely feedback to create closed-loop actions addressing Quality gaps, specifically product and systemically process.
- Collaborate in addressing customer returns for reworking related to quality concerns by conducting root cause analysis and generating written corrective action reports as needed.
- Analyze and assess all infield quality and warranty issues, identifying and escalating trends and patterns with internal departments and suppliers involved.
- Take charge of evaluating and determining responsibility for onsite/infield repairs, maintaining relationships with 3rd party resources, and managing repairs required, ensuring timely and cost-effective completion.
- Work with Sourcing relative to Quality issues with external suppliers.
- Assist in the review of process capabilities and identify areas where processes require definition, working with manufacturing and engineering to prioritize opportunities for accuracy and DFMA.
- Bachelor's Degree (B.A.) from an accredited College or University required, degree in Engineering or related technical field preferred.
- ASQ Certified Quality Engineer preferred.
- Certified Reliability Engineer (CRE) a plus.
- Minimum 6 years' quality management experience required.
- Six Sigma Experience (Green or Black Belt strongly preferred).
- Prior Quality experience in Design and/or Process/Manufacturing in Electronics, Metal Stamping, Injection Molding, SMT, and PCBA, preferred.
- Experience in ISO 9001 required.
- Strong background in statistical techniques and application.
- Understanding of the APQP process and its deliverables.
- Excellent oral and written communication skills.
- Ability to reduce complex procedures into simplified form and educate others.
- Proficient in Microsoft Office Suite at an intermediate to advanced level.
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