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Cloud Operations Specialist

2 months ago

Vancouver, British Columbia, Canada Global Relay Full time

About Us:

Global Relay is a leading provider of enterprise information archiving solutions, offering cloud archiving, surveillance, eDiscovery, and analytics services to highly regulated firms. With over 20 years of experience, we have established ourselves as a trusted partner in the industry, providing secure and compliant solutions to our clients.

Our Culture:

We are a career-building company that values diversity, inclusion, and collaboration. Our team is comprised of talented individuals from diverse backgrounds, and we foster an environment that encourages learning, growth, and innovation. We believe in recognizing and rewarding our employees for their contributions and achievements.

Your Role:

In this DevOps/SRE role, you will be responsible for ensuring the reliability and smooth operation of our services in both production and test environments. You will work closely with our cross-functional teams to design and implement scalable and available systems, and collaborate with stakeholders to ensure that product requirements are met.

Key Responsibilities:

  • Ensure service reliability and uptime in production and test environments
  • Provide 3rd level troubleshooting support and be on-call as required
  • Monitor uptime and performance of production systems
  • Execute common sysadmin tasks, such as applying patches and report generation, and perform some DB administration
  • Help improve tools to reduce repetitive work and improve consistency

Requirements:

  • 3+ years' experience in production operations or SRE or similar role
  • Understanding of software systems concepts, including networking, firewalls, protocols, databases, and more
  • Experience with:
    • Linux Teams: Linux (CentOS preferred), Bash, and Maven/Gradle
    • Window Teams: Windows, PowerShell, and Nuget
    • RDBS and NoSQL DBs, such as Ms SQL, Cassandra
    • CI/CD tools, such as Jenkins or Bamboo
    • Infrastructure as Code tools, such as Ansible or Puppet
    • Containerization/Virtualization technology, such as Docker, VMware, or OpenShift Kubernetes
    • Load balancing tools, such as HA-Proxy, Nginx, or F5
  • Experience with the following would be considered an asset:
    • Experience with any of these: Cassandra, Zookeeper, Hadoop, Kafka, Ms SQL, or MongoDB
    • Experience leading or mentoring others
    • Understanding of software delivery practices, such as feature toggling, no-downtime deployment

What We Offer:

Global Relay offers a competitive compensation package, including a corporate bonus, extended health benefits, and RRSP matching. We also offer a hybrid work model that blends collaboration with the team in the office and focus time from the comfort of your home. We are an equal-opportunity employer committed to diversity, equity, and inclusion, and we seek to ensure reasonable adjustments, accommodations, and personal time are tailored to meet the unique needs of every individual.