Retail Operations Leader
4 weeks ago
We are seeking a dedicated Retail Operations Leader to oversee our retail business at AKAL OPTICAL INC. This role is essential for ensuring smooth operations and delivering exceptional customer service.
Qualifications- Education: Completion of secondary (high) school graduation certificate is required.
- Experience: A minimum of 1 to 2 years of relevant experience in a retail environment.
The position is set within a dynamic retail atmosphere where efficiency and customer satisfaction are paramount.
Key Responsibilities- Delegate tasks to sales associates effectively.
- Manage inventory orders and merchandise supply.
- Authorize merchandise returns as necessary.
- Develop and implement work schedules for staff.
- Engage in direct sales and customer interactions.
- Compile and analyze reports on sales performance, inventory management, and personnel issues.
- Address and resolve customer inquiries, complaints, and product availability challenges.
- Maintain organized inventory systems.
- Supervise and coordinate the activities of team members.
This role involves supervising a small team, including:
- Cashiers
- Grocery clerks and shelf stockers
Public transportation options are accessible for commuting.
Work Conditions- Fast-paced working environment.
- Ability to stand for extended periods is required.
The ideal candidate will possess strong interpersonal skills and a commitment to teamwork.
Screening Questions- Are you available for shift or on-call work?
- Are you currently enrolled in school?
- Do you have prior experience in retail?
- What is your highest level of education completed?
- Free parking is available for employees.
- This is a permanent position.
- Work language is English.
- Standard working hours are 30 hours per week.
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