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Quality Assurance Manager in Design

3 months ago


Vancouver, British Columbia, Canada Arcadis Full time

Job Overview

Arcadis is seeking a Quality Assurance Manager in Design to oversee our Mobility Global Business Area (GBA) in Canada. Our mission is to collaborate with clients worldwide to create vibrant and interconnected cities and communities that foster opportunities for all while ensuring seamless mobility.

As a Quality Assurance Manager in Design, your responsibilities will include:

  • Leading Quality Systems initiatives grounded in ISO Standards to enhance process development, optimize procedures, and facilitate training on Quality Systems. You will engage with senior and executive leadership regarding ISO process enhancements and reengineering.
  • Developing and maintaining comprehensive Quality Policies, Processes, Procedures, and associated documentation. You will review Quality Manuals and implementation procedures to ensure adherence to industry standards, regulations, and commitments.
  • Participating in client pre-bid, bid, or contract planning and preparation activities.
  • Planning and executing necessary audit activities, including scheduling, reporting, and resolving findings.
  • Conducting thorough Internal Quality Audits of assigned offices, projects, and job sites, while managing all follow-up actions. Audits will ensure compliance with Arcadis standards, contract stipulations, and relevant codes and specifications.
  • Facilitating both internal and external Quality audits and presenting management with comprehensive results.
  • Documenting, tracking, and resolving corrective actions from audits, analyzing findings to assess program quality and identify performance trends.
  • Managing qualification audits of suppliers providing goods and services.
  • Ensuring that audited activities align with Arcadis quality programs and client quality expectations.
  • Performing quality engineering evaluations of design documentation to verify compliance with specified requirements, including vendor quality manuals and company records.
  • Promoting safety awareness by adhering to safety regulations and participating in safety audits and assessments as necessary.
  • Reviewing and approving documents prepared by internal or external entities from a quality perspective, including quality manuals, technical deliverables, test plans, and contracts.
  • Collaborating with management to coordinate Quality activities with internal and external stakeholders, including customers and suppliers.

Required Qualifications:

  • A bachelor's degree in Engineering.
  • At least 12 years of relevant experience in Engineering and Quality, with a minimum of 5 years in Quality management.
  • A proven history of managing quality in complex projects.
  • In-depth knowledge of ISO Standards for Quality Systems.
  • Experience in conducting detailed audits with a strong attention to detail.
  • Expertise in Quality Systems: Lead the development and enhancement of Quality Systems in accordance with ISO Standards, engaging with senior management on process improvements.
  • Ability to create and maintain detailed project Quality Policies, Processes, and Procedures, ensuring compliance with industry standards.
  • Proficiency in planning and executing audits across various project phases to ensure adherence to Arcadis standards.
  • Professional Engineer designation (P.Eng.).

Preferred Qualifications:

  • Lead Auditor certification (ISO or equivalent).
  • Membership in a recognized Quality organization. Professional Engineer registration.
  • Additional certifications related to Design Quality or Systems Quality, with knowledge across multiple industry sectors such as infrastructure, government, aviation, or transportation.

Additional Information: