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Senior Quality Assurance Engineer

3 months ago


Halifax, Nova Scotia, Canada Royal Bank of Canada> Full time

Position Overview

Role Summary

WHAT IS THE OPPORTUNITY?

The Global Client Relationship Management division within the Capital Markets sector is tasked with overseeing and sustaining a Salesforce ecosystem that serves over 2500 users across global markets and banking sectors. The Quality Assurance Analyst will collaborate closely with Change the Bank (CTB) teams and Business Analysts (BAs) to validate and automate business requirements. This position involves strategically planning and managing the successful execution of the aforementioned responsibilities. You will coordinate, develop, lead, communicate, and implement activities to ensure that objectives are met in a timely manner.

WHAT WILL YOU BE RESPONSIBLE FOR?

  • Strategizing and prioritizing testing initiatives
  • Monitoring software defects and analyzing their origins
  • Resolving automation software challenges
  • Formulating test plans and cases
  • Generating comprehensive test reports
  • Prioritizing and conducting tests
  • Reviewing technical specifications and design documentation
  • Executing regression testing as necessary

WHAT QUALIFICATIONS ARE REQUIRED?

Essential:

  • Bachelor's degree
  • 3+ years of experience in Quality Assurance with some exposure to automation
  • Comfortable with a hybrid work environment
  • Able to thrive in a distributed and fast-paced team setting

Preferred:

  • Experience in the financial sector, particularly in capital markets
  • Familiarity with Salesforce QA testing
  • Strong communication and analytical capabilities
  • Experience with standard QA tools such as Jira, qTest, Nexus, Jenkins, SQL, and Confluence

WHAT DO WE OFFER?

We are committed to excellence, innovative thinking, and collaboration to provide trusted guidance that empowers our clients and enhances community well-being. We value our employees, support their growth, and strive for collective success.

  • A comprehensive Total Rewards Program, including bonuses, flexible benefits, competitive salaries, commissions, and stock options where applicable
  • Leadership that fosters your development through coaching and management opportunities
  • The chance to make a significant and lasting impact
  • Work within a dynamic, collaborative, progressive, and high-performing team
  • Opportunities to engage in challenging projects
  • Possibilities for increased responsibilities over time
  • Exposure to CRM Salesforce and other client sales tools
  • Flexible work/life balance options (Hybrid model)

Inclusion and Equal Opportunity Employment

At RBC, we are dedicated to diversity and inclusion as catalysts for innovation and growth. We strive to create inclusive teams and equitable workplaces where employees can be their authentic selves. We are actively addressing issues of inequity and systemic bias to support our diverse talent, clients, and communities.

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