Care Coordinator Assistant
4 weeks ago
We are seeking a highly organized and detail-oriented Care Coordinator to join our team at Home and Community Care Support Services. As a Care Coordinator, you will play a vital role in providing administrative and clerical support to our care coordination staff, ensuring that patients receive prompt and effective customer service.
Key Responsibilities:- Provide information and referral services to patients, families, service providers, and the general public, ensuring that they feel heard, understood, and confident of follow-up.
- Receive and initiate incoming and outgoing telephone calls, communicating with team members to ensure information is distributed and obtained appropriately.
- Maintain an efficient, current, and secure client record, completing entry of all required information, documenting all actions taken, and ensuring file availability when required by care coordinators.
- Process requisitions, prepare related documents and form letters, monitor inventory of and order supplies, and update client files as necessary.
- Liaise with staff, care providers, clients, and pharmacies regarding confirmation of dates, deliveries, discrepancies, and delays of supplies, increases, decreases, and discharges in service.
- Book routine client home visit appointments and client/family conferences, prepare agendas, and reserve meeting rooms as directed by care coordinators.
- Arrange client transportation by taxi or ambulance, as authorized by care coordinators.
- Maintain team in/out schedule and assist with projects or initiatives related to job responsibilities.
- High school graduation diploma plus one year of community college diploma in office administration, business, health administration, or equivalent program.
- Minimum 18 months of previous experience in similar customer service or related position in the health, social, or business administration fields.
- Demonstrated knowledge of office procedures, including filing and record maintenance, and operation of telephone systems and office equipment.
- Demonstrated proficiency in the use of a variety of computer software applications, including email and the internet.
- Strong oral and written communication skills, with a high level of initiative, discretion, and sound judgment.
- Flexible and adaptable, with effective problem-solving skills and strong multi-tasking and prioritization skills.
- Attractive comprehensive compensation packages and benefits.
- Valuable development opportunities.
- Membership in a world-class defined benefit pension plan.
We are committed to a culture of equity, inclusion, diversity, and anti-racism. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.
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Sudbury, Ontario, Canada Home and Community Care Support Services Full timeJob Title: Care CoordinatorAbout the Role:We are seeking a highly skilled and compassionate Care Coordinator to join our team at Home and Community Care Support Services. As a Care Coordinator, you will play a vital role in assessing and determining patient care needs, providing access to community services, and engaging with patients, caregivers, and...
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Sudbury, Ontario, Canada Home and Community Care Support Services Full timeJob Title: Care CoordinatorAbout the Role:We are seeking a highly skilled and compassionate Care Coordinator to join our team at Home and Community Care Support Services. As a Care Coordinator, you will play a vital role in assessing and determining patient care needs, providing access to community services, and engaging with patients, caregivers, and...
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Sudbury, Ontario, Canada Home and Community Care Support Services Full timeJob Title: Care CoordinatorWe are seeking a highly skilled and compassionate Care Coordinator to join our team at Home and Community Care Support Services. As a Care Coordinator, you will play a vital role in assessing and determining patient care needs, providing access and referrals to community services, and engaging with patients, caregivers, and other...
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Sudbury, Ontario, Canada Home and Community Care Support Services Full timeJob Title: Care CoordinatorAbout the Role:We are seeking a highly skilled and compassionate Care Coordinator to join our team at Home and Community Care Support Services. As a Care Coordinator, you will play a vital role in assessing and determining patient care needs, providing access and referrals to community services, and engaging with patients,...
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Care Coordinator
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Sudbury, Ontario, Canada Home and Community Care Support Services Full timeJob Title: Care CoordinatorAbout the Role:We are seeking a highly skilled and compassionate Care Coordinator to join our team at Home and Community Care Support Services. As a Care Coordinator, you will play a vital role in assessing and determining patient care needs, providing access and referrals to community services, and engaging with patients,...
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Care Coordinator
4 weeks ago
Sudbury, Ontario, Canada Home and Community Care Support Services Full timeJob Title: Care CoordinatorAbout the Role:We are seeking a highly skilled and compassionate Care Coordinator to join our team at Home and Community Care Support Services. As a Care Coordinator, you will play a vital role in assessing and determining patient care needs, providing access and referrals to community services, and engaging with patients,...
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Care Coordinator
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Sudbury, Ontario, Canada Home and Community Care Support Services Full timeAbout the RoleWe are seeking a highly skilled and compassionate Care Coordinator to join our team at Home and Community Care Support Services. As a Care Coordinator, you will play a vital role in assessing and determining patient care needs, providing access and referrals to community services, and engaging with patients, caregivers, and other healthcare...
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Care Coordinator
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Sudbury, Ontario, Canada Home and Community Care Support Services Full timeAbout the RoleWe are seeking a highly skilled and compassionate Care Coordinator to join our team at Home and Community Care Support Services. As a Care Coordinator, you will play a vital role in assessing and determining patient care needs, providing access and referrals to community services, and engaging with patients, caregivers, and other healthcare...
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Care Coordinator
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Sudbury, Ontario, Canada Home and Community Care Support Services Full timeAbout the RoleWe are seeking a highly skilled and compassionate Care Coordinator to join our team at Home and Community Care Support Services. As a Care Coordinator, you will play a vital role in assessing and determining patient care needs, providing access and referrals to community services, and engaging with patients, caregivers, and other healthcare...
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