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Customer Service Ambassador
2 months ago
We are seeking a highly skilled Customer Service Representative to join our team at Bunzl Canada. As a key member of our customer-facing team, you will play a vital role in delivering exceptional customer experiences.
Key Responsibilities- Provide expert product knowledge and education to customers, ensuring they have a comprehensive understanding of our offerings.
- Respond to customer inquiries in a timely and professional manner, utilizing multiple software applications to resolve issues efficiently.
- Take and enter customer orders accurately, ensuring seamless order fulfillment and timely delivery.
- Collaborate with internal stakeholders to resolve customer complaints and concerns, maintaining a high level of customer satisfaction.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
- Strong product knowledge and the ability to learn and adapt to new products and services.
- Proficiency in multiple software applications, including [insert specific software applications used by the company].
- Ability to work in a fast-paced environment, prioritizing tasks and managing multiple customer interactions simultaneously.
