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Toronto, Ontario, Canada Parkland Retirement Living & Lifestyle Residences Full timeParkland Retirement Living & Lifestyle ResidencesWe're seeking a compassionate and professional leader to join our team as a General Manager. If you're passionate about delivering exceptional care and services to our residents, we want to hear from you.About the RoleAs a General Manager, you will be responsible for overseeing the provision of quality...
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Executive Director of Resident Care
1 month ago
Toronto, Ontario, Canada Parkland Retirement Living & Lifestyle Residences Full timeParkland Retirement Living & Lifestyle ResidencesWe're seeking a compassionate and professional leader to join our team as a General Manager. If you're passionate about delivering exceptional care and services to our residents, we want to hear from you.About the RoleAs a General Manager, you will be responsible for overseeing the provision of quality...
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Executive Director of Resident Care
1 month ago
Toronto, Ontario, Canada Parkland Retirement Living & Lifestyle Residences Full timeParkland Retirement Living & Lifestyle Residences Leadership OpportunityWe are seeking a compassionate and professional leader to join our team as a Director of Quality Services. As a key member of our management team, you will be responsible for overseeing the provision of quality services that respect the resident's right to individualized planning of...
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Executive Director of Resident Care
1 month ago
Toronto, Ontario, Canada Parkland Retirement Living & Lifestyle Residences Full timeParkland Retirement Living & Lifestyle Residences Leadership OpportunityWe are seeking a compassionate and professional leader to join our team as a Director of Quality Services. As a key member of our management team, you will be responsible for overseeing the provision of quality services that respect the resident's right to individualized planning of...
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Executive Director of Resident Care
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Executive Director of Resident Care
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Residences Manager
2 months ago
About Four Seasons:
Four Seasons Hotels and Resorts is a global leader in the hospitality industry, renowned for its exceptional service, luxurious amenities, and commitment to excellence. Our company culture is built on a foundation of respect, empathy, and a passion for delivering unforgettable experiences to our guests, residents, and partners.
About the Role:
The Residences Manager is a key member of our team, responsible for overseeing the day-to-day operations of the East Tower Luxury Private Residences. This role requires a high level of expertise in property management, financial accounting, and customer service. The successful candidate will be responsible for ensuring that all policies and procedures are developed and implemented on a timely basis, and maintaining awareness of changes in rules, statutes, or regulations.
Key Responsibilities:
- Coordinate and manage day-to-day operations of the East Tower Luxury Private Residences
- Ensure all policies and procedures are developed and implemented on a timely basis
- Maintain awareness of changes in rules, statutes, or regulations
- Oversee the preparation of Board Meeting packages and conduct meetings with the Board
- Prepare, update, and post all notices, including status certificates as per the Condominium Act
- Review financial reports on a monthly basis to ensure budget accuracy
- Oversee inspections of common areas and building maintenance, with action taken to remedy any deficiencies identified
- Facilitate hiring, onboarding, training, coaching, and development of staff
- Coordinate scheduling, payroll, and performance reviews
- Respond to resident complaints in accordance with the Condominium Act, Building Policy, and Four Seasons standards
- Develop and maintain a positive community for all residents and arrange for special events throughout the year
Requirements:
- Valid limited license under CMRAO
- Strong English language communication skills, with additional languages an asset
- Bachelor's degree in business, finance, or real estate management, or equivalent experience
- 2+ years of property management and/or residential operations experience
- Working knowledge and experience in financial accounting, financial reporting, and budgeting
- Experience in maintenance, construction, engineering, and all facets of property operation and building management an asset
What We Offer:
- Paid time off, including vacation days, management holiday days, and sick days
- Exclusive discount and travel programs with Four Seasons Hotels and Resorts worldwide
- Complimentary meals in our employee dining room
- Complimentary dry cleaning of business attire
- Excellent Training and Development opportunities, including educational assistance, discounted e-Cornell courses, and access to complementary e-training
- Robust extended flex benefit plan, including medical, HCSA, dental, vision, life insurance, virtual health care, Employee and Family Assistance Program
- Employer-paid retirement plan with RRSP/TFSA flexibility
