Deposit and Remittance Operations Manager
3 days ago
The primary responsibility of the incumbent in this position is to manage the day-to-day operations of Deposit and Remittance operations, clearing and settlement functions, reconciliation of electronic and manual payments and related administrative activity, filing of regulatory reports, support the testing for products and system changes, train staff, maintain procedures and handle unit's staff issues.
Key Responsibilities- Lead and oversee the daily activities of MTD ensuring accuracy of processing and ongoing compliance with Bank's policies and procedures.
- Timely resolution of any issues or problems impacting or having the potential to impact processing, compliance or service delivery to clients.
- Pro-actively work to prevent problems, and if and when they occur, conduct root cause analysis and develop and oversee the implementation of counter measures including identifying and recommending changes in procedures or enhancement of control
- Verify, approve and manage day-to-day processing of SWIFT incoming, outgoing and book transfer payments and messages in GPP and SAMH systems in accordance with Bank's policies and procedures.
- Supervise opening of deposit accounts, closing of deposit accounts, deposit account maintenance, posting of transactions, clearing cheques processing, issuance of cashiers orders, dispatch of customer account statement and other related correspondence.
- Troubleshoot problems and issues in close consultation with VP MTD.
- Custodian of wireroom for the Bank including maintenance of RMA with Banks
- Handle end of day processes, Nostro and GL reconciliations relating to remittance operation.
- Act as a focal point of contact to Front Office for MTD operations related matters and queries.
- Maintain high level of customer service; support and coordinate with Front Office, Treasury, TLA, Finance, ITD and Transaction Banking teams.
- Handle the filing of regulatory reports relating to the area of operation in timely manner and with utmost accuracy.
- Manage FINTRAC message repair and reporting through Navaera system.
- Maintain knowledge of Bank of Canada, OSFI, Payments Canada, FINTRAC and other regulatory agency's rules relating to area of operation and initiatives and changes originating from the bank's Clearing Agent to facilitate pro-active planning for any changes and to respond to opportunities to gain efficiencies.
- Prepare daily, monthly and periodic reports and participate in Bank's Risk and Compliance related projects and initiatives.
- Assist in guiding, directing and evaluating the work and performance of MTD Specialists and the assignment of staff duties and responsibilities.
- Train and develop staff and promote a positive work environment. Formulate effective training and cross training plans to ensure that all staff are fully proficient in their role and adequate staff coverage during peak processing periods. Make recommendations to VP MTD for system enhancements; improve productivity and efficiency of Deposits and Remittance area
- Assist in staff performance reviews, coaching and staff development plans.
- Lead UAT for system enhancements, train staff and update procedures and Job Aids.
- Thorough knowledge of SWIFT and Payments Canada rules relating to cheques and EFT payment systems and the products offered by Direct Clearers to Indirect clearers in the market place.
- Excellent knowledge of Excel, PowerPoint, word with working knowledge of Access and MS Projects.
- Sound knowledge of global payment systems, especially the ones relevant to major global currencies.
- The ideal candidate should have 2- 5 years of experience in a Bank out of which at least 2 years in Corporate and Commercial Deposit and Remittance Operations area.
- Excellent interpersonal, communication, customer service, negotiation skills with strong emphasis on compliance.
- Excellent analytical, problem solving skills with strong attention to details.
- Bachelor's degree or diploma in Business with strong accounting skills.
- 4 days in-office; 1 day from home
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Toronto, Ontario, Canada MUFG Full timeAbout the Role:MUFG is seeking a highly skilled and experienced Deposit and Remittance Operations Manager to join our team. As a key member of our operations team, you will be responsible for managing the day-to-day activities of Deposit and Remittance operations, ensuring accuracy and compliance with Bank's policies and procedures.Key Responsibilities:Lead...
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