Bell Person
2 weeks ago
The Bell Person is a key member of our Front Desk Team, responsible for delivering exceptional guest experiences from arrival to departure.
Responsibilities:
- Provide luggage service with a smile, ensuring guests feel welcome and supported throughout their stay.
- Store luggage securely and efficiently, maintaining a high level of organization and attention to detail.
- Deliver morning newspapers and room service orders, demonstrating a commitment to guest satisfaction.
- Assist valet attendants with parking guest vehicles, showcasing a team-oriented approach.
- Collaborate closely with Front Desk Team members to ensure seamless guest interactions.
- Demonstrate knowledge of hotel group bookings and scheduled events, staying informed and up-to-date.
- Maintain the cleanliness of the Front Desk, lobby, and driveway area, upholding high standards of hospitality.
- Contribute to a positive guest experience, providing recommendations and assistance as needed.
- Arrange transportation for guests, ensuring their needs are met with a smile.
- Stay informed of day's events by reading the logbook, staying connected to the team.
- Deliver VIP amenities and provide exceptional service to valued guests, exceeding their expectations.
- Offer recommendations to guests on local sights and attractions, showcasing your knowledge and enthusiasm.
- Perform other duties as assigned, demonstrating flexibility and a commitment to excellence.
Requirements:
- Completion of Secondary School
- Outgoing, warm, and friendly personality
- Clean driver's abstract indicating a safe driving record (Class 5 License)
- Ability to drive both manual and automatic vehicles
- Familiarity with local area
- Demonstrates superior customer service philosophy
- Enjoys working in a fast-paced environment
- Exemplifies Coast's core values and enjoys working in a culture of accountability
- Able to work a flexible schedule, including overnight shifts, weekends, and holidays
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Bell Person
3 weeks ago
Victoria, British Columbia, Canada Coast Hotels Full timeThe Bell Person is a key member of our Front Desk Team, responsible for providing exceptional customer service to our guests. This role requires a warm and friendly personality, with a focus on anticipating guest needs and delivering a seamless experience.Responsibilities:Provide luggage service upon guest arrival and departure, ensuring a professional and...
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Bell Person
3 weeks ago
Victoria, British Columbia, Canada Coast Hotels Full timeThe Bell Person is a key member of our Front Desk Team, responsible for providing exceptional customer service to our guests. This role requires a warm and friendly personality, with a focus on anticipating guest needs and delivering a seamless experience.Responsibilities:Provide luggage service upon guest arrival and departure, ensuring a professional and...
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Bell Person
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Victoria, British Columbia, Canada Coast Hotels Full timeThe Bell Person will play a vital role in ensuring the success of our hotel by providing exceptional customer service and anticipating the needs of our guests. This role requires a friendly, efficient, and professional demeanor at all times.Key Responsibilities:Provide luggage service to guests upon arrival and departure, ensuring a smooth and seamless...
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Bell Person
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Victoria, British Columbia, Canada Coast Hotels Full timeThe Bell Person will play a vital role in ensuring the success of our hotel by providing exceptional customer service and anticipating the needs of our guests. This role requires a friendly, efficient, and professional demeanor at all times.Key Responsibilities:Provide luggage service to guests upon arrival and departure, ensuring a smooth and seamless...
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Bell Person
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Victoria, British Columbia, Canada Coast Hotels Full timeThe Bell Person will play a vital role in ensuring the success of our hotel by providing exceptional customer service and anticipating the needs of our guests. This role requires a friendly, efficient, and professional demeanor at all times.Key Responsibilities:Provide luggage service to guests upon arrival and departure, ensuring a smooth and seamless...
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Bell Person
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Victoria, British Columbia, Canada Coast Hotels Full timeThe Bell Person will play a vital role in ensuring the success of our hotel by providing exceptional customer service and anticipating the needs of our guests. This role requires a friendly, efficient, and professional demeanor at all times.Key Responsibilities:Provide luggage service to guests upon arrival and departure, ensuring a smooth and seamless...
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Bell Person
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Victoria, British Columbia, Canada Coast Hotels Full timeThe Bell Person will play a vital role in ensuring the success of our hotel by providing exceptional customer service and anticipating the needs of our guests. This role requires a friendly, efficient, and professional demeanor at all times.Key Responsibilities:Provide luggage service to guests upon arrival and departure, ensuring a smooth and seamless...
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Victoria, British Columbia, Canada Coast Hotels Full timeThe Bell Person will play a vital role in ensuring the success of our hotel by providing exceptional customer service and anticipating the needs of our guests. This role requires a friendly, efficient, and professional demeanor at all times.Key Responsibilities:Provide luggage service to guests upon arrival and departure, ensuring a smooth and seamless...
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