Financial Services Coordinator

1 month ago


Manitoba, Canada IG Wealth Management Full time

The Opportunity:

IG Wealth Management is seeking a skilled Coordinator to support the External Transfer In group. This role will provide administrative and servicing support for multiple lines of business, including Mortgages, Insurance, and IGFS.

About the Role:

  • Provide exceptional service to external and internal customers by performing account management and servicing activities for client accounts in both English and French.
  • Create seamless experiences for clients by providing support to internal departments and external clients for all client requests received.
  • Identify opportunities for improvement and collaborate with internal business partners to continuously enhance business processes.

Requirements:

  • Financial industry experience: 1-2 years of experience in the financial industry, with a passion for delivering outstanding customer experiences.
  • Relationship management: Ability to establish and maintain strong working relationships with teams, peers, and business partners across the company.
  • Results-oriented mindset: Detail-oriented with strong decision-making and problem-solving skills.
  • Strategic thinker: Ability to problem solve and make decisions considering regulatory environments.
  • Communication: Bilingual in English & French, with strong written and oral communication skills.
  • Planning and Organization: Ability to work in a fast-paced and deadline-driven environment, with strong organizational and time-management skills.
  • Education: Post-secondary education in Business Administration and/or related field.
  • Availability: Must be available to work a shift between 7:00 AM – 8:00 PM CST Monday to Friday, with occasional overtime work during the weekday and weekends.


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