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Disability Case Specialist

2 months ago

Toronto, Ontario, Canada Centre for Addiction and Mental Health Full time
Job Description

CAMH is a leading healthcare organization renowned for its excellence in service, research, and education in the field of mental health and addiction. We are committed to providing a safe and healthy workplace for all employees. We currently have an exciting opportunity for a full-time, 18-month contract, Hybrid, Onsite 4 days per week. Disability Case Specialist in the Health, Safety & Wellness department.

Key Responsibilities:
  • Manage all aspects of the claim administration process, ensuring compliance with all applicable legislation, such as AODA, Employment Equity Act, Human Rights and Privacy legislation, HOODIP guidelines, and CAMH policies and procedures.
  • Collaborate with internal and external stakeholders to ensure positive, timely return to work outcomes with key focus on duty to accommodate, safety, and a positive employee experience.
  • Respond to case issues objectively and tactfully and maintain external linkages to best practices in disability case management.
  • Partner with CAMH third-party Insurer to manage activity throughout the claim life cycle; facilitates the return to work process and coordinate the medical accommodation process.
  • Prepare metrics and absence reports, identify trends for internal stakeholders on leaves and absences.
Requirements:
  • Three to five years of progressive experience in all aspects of absence disability claims management and return to work principles in a unionized environment, is required.
  • Strong knowledge of insurance policy interpretation, Human Rights legislation.
  • The successful candidate will preferably possess a Baccalaureate Degree in Nursing, Kinesiology or one of the allied health/rehabilitation sciences.
  • Certification as a Disability Management Professional (CDMP) or Certified Return to Work Coordinator (CRTW) is an asset.