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Healthcare Clinics Coordinator

2 months ago

Oakville, Ontario, Canada CB Canada Full time
Job Summary

We are seeking a highly skilled Clinics Coordinator to join our team at CB Canada. The successful candidate will be responsible for coordinating and managing clinics across the region, ensuring seamless operations and excellent patient care.

Key Responsibilities
  • Coordinate and manage clinics in assigned regions, ensuring compliance with regulatory requirements and company policies.
  • Develop and implement Standard Operating Procedures (SOPs) for clinic processes, project requirements, and issues.
  • Ensure accurate and timely invoicing for clinics, as well as maintain accurate records and reports.
  • Develop and implement Quality Assurance (QA) processes for clinic operations, ensuring high-quality patient care and services.
  • Collaborate with nursing and scheduling managers to facilitate clinic supply and setup, ensuring optimal clinic capacity and utilization.
  • Manage and maintain the Clinics and Nursing Database, ensuring accurate and up-to-date information.
  • Approve nurse orders on the portal, ensuring timely and accurate processing.
  • Manage daily emails and requests from nurses, providing prompt and effective support.
  • Source and procure office supplies and equipment for clinics, ensuring timely delivery and installation.
  • Collaborate with Senior Manager and Business Area managers on new clinic openings and moves, ensuring smooth transitions and minimal disruption.
  • Communicate with vendors and suppliers, ensuring timely and effective delivery of services and products.
  • Implement and track Preventative Maintenance programs for medical equipment, ensuring optimal performance and minimal downtime.
  • Monitor and review smart sheet lab fridge temperatures and data logger information, ensuring accurate and timely reporting.
  • Manage temperature and medication excursions, providing timely and effective follow-up and reporting.
Requirements
  • Post-secondary education or equivalent in a related discipline, such as healthcare administration or business management.
  • Minimum of 2 years' experience in the healthcare, pharmaceutical, or biotechnology industry, with a focus on quality assurance and regulatory compliance.
  • Experience in a Quality Assurance auditing role and quality management system is an asset.
  • Ability to work independently in a fast-paced environment, with strong analytical and problem-solving skills.
  • Adaptability to change and ability to learn new skills as required.
  • Bilingualism, French/English is an asset, particularly for the Quebec region.
Preferred Skills and Knowledge
  • Advanced knowledge of pharmaceutical distribution industry and regulatory requirements.
  • Strong business and financial acumen, with experience in budgeting and forecasting.
  • Strong analytical and mathematical skills, with experience in data analysis and reporting.
  • Ability to communicate effectively both orally and in writing, with strong interpersonal and leadership skills.
  • Effective organizational skills, with attention to detail and ability to meet deadlines.
  • Excellent problem-solving skills, with ability to resolve issues effectively and efficiently.
  • Excellent presentation skills, with experience in presenting to senior management and stakeholders.
  • Knowledge of Microsoft Office programs, including Word, Excel, PowerPoint, and Visio.