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Customer Service Manager
2 months ago
We are seeking a highly organized and team-oriented Customer Service Supervisor to join our team at VG Professionals Ltd. as a key member of our operations team.
Key Responsibilities- Reporting and Analysis
- Prepare and submit comprehensive reports on production and other key performance indicators.
- Team Supervision and Coordination
- Supervise and coordinate the work of team members to ensure efficient and effective operations.
- Staffing and Training
- Recruit, hire, and train new team members to ensure a skilled and motivated workforce.
- Cost Estimation and Materials Management
- Estimate costs and materials required for projects and operations.
- Health and Safety
- Ensure compliance with health and safety regulations and protocols.
- Blueprint Reading and Requisitioning
- Read and interpret blueprints and drawings to inform project planning and execution.
- Materials and Equipment Procurement
- Procure and requisition materials, equipment, and supplies as needed.
- Support for Newcomers and Refugees
- Support the social and labor market integration of newcomers and refugees through access to community resources, language training, and skills training.
- Recruit and hire newcomers and refugees who have been displaced by conflict or natural disaster.
- Support foreign credential recognition and offer mentorship programs to pair newcomers and refugees with experienced employees.
- Support for Youth
- Offer mentorship, coaching, and networking opportunities for youth.
- Support for Indigenous People
- Offer mentorship, coaching, and networking opportunities for Indigenous workers.
- Support for Visible Minorities
- Offer mentorship programs that pair members of visible minorities with experienced employees.
- Work Type
- Permanent
- Work Language
- English
- Hours of Work
- 35 hours per week
