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Customer Engagement Specialist

3 months ago

Richmond Hill, Ontario, Canada Vidéotron Full time

Company Overview

At Vidéotron, we take pride in leading a movement that provides affordable wireless services to Canadians. We are constantly seeking motivated individuals who are ready to challenge the norm.

Position Overview

Role Summary

If you are an enthusiastic self-starter who enjoys connecting with others, we have an exciting opportunity for you as a Part-time Retail Specialist. A successful Retail Specialist transforms store visitors into loyal Vidéotron customers by fostering authentic relationships.

Daily Responsibilities

Your day will revolve around engaging with customers, promoting and selling our services, and creating meaningful interactions through product demonstrations, device support, and addressing inquiries. You will play a vital role in a welcoming, energetic, and diverse environment that encourages healthy competition for sales incentives. As you achieve your personal and professional milestones, you will be part of a team that celebrates success together.

Candidate Qualifications

  1. You have a passion for communicating and connecting with new individuals daily.
  2. You are enthusiastic about technology and enjoy sharing your expertise.
  3. You thrive on challenges and aim to build genuine connections with customers.
  4. You are proactive, curious, and outgoing.

Additional Benefits

  1. This is a unionized position, with a starting salary as outlined in the collective agreement, plus commissions.
  2. Enjoy a customizable health and dental benefits program along with opportunities for company-matched pension plans.
  3. Enhance your well-being through our wellness program, focusing on physical, psychological, financial, and social health.
  4. Access the Employee Assistance Program for you and your family, including Virtual Healthcare services.
  5. Engage in impactful projects and take on challenges that will allow you to exceed your own expectations.
  6. Unlock your full potential and explore various career opportunities within the Vidéotron family.

Commitment to Diversity

We value your individuality and are dedicated to fostering an accessible, equitable, and inclusive workplace that reflects the diversity of our community. We strive to create an environment where every individual is respected and can reach their full potential. We are eager to discover the unique qualities that you bring.

We are happy to provide accommodations to promote accessibility upon request. If you require accommodations at any stage of the process, please let us know when you first reach out.