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Store Supervisor

2 months ago


Toronto, Ontario, Canada 1069195 Ontario Inc. Full time
About the Role

We are seeking a highly skilled and experienced Sales Team Lead to join our team at 1069195 Ontario Inc. as a key member of our retail operations team.

Key Responsibilities
  • Staff Supervision: Supervise and manage a team of sales staff, including apprentices, stages hands, and design team members, to ensure optimal performance and productivity.
  • Sales Operations: Assign sales staff to duties, manage sales floor operations, and oversee the sales process to meet sales targets and customer expectations.
  • Staff Development: Hire, train, and develop staff to enhance their skills and knowledge, and provide opportunities for career growth and advancement.
  • Inventory Management: Organize and maintain inventory levels, manage stockroom operations, and ensure accurate inventory reporting.
  • Customer Service: Provide exceptional customer service, resolve customer complaints and issues, and maintain a positive customer experience.
  • Reporting and Analysis: Prepare and analyze sales reports, identify trends and opportunities, and provide insights to inform business decisions.
  • Store Operations: Oversee store operations, including visual merchandising, display management, and store maintenance, to ensure a clean and welcoming store environment.
  • Team Collaboration: Collaborate with cross-functional teams, including design, marketing, and operations, to achieve business objectives and drive sales growth.
Requirements
  • Education: College or CEGEP diploma or equivalent.
  • Experience: 7 months to less than 1 year of experience in a sales or retail operations role.
  • Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and strong problem-solving and analytical skills.
  • Work Environment: Fast-paced retail environment with tight deadlines and high expectations.
  • Physical Demands: Ability to stand for extended periods, walk, and lift heavy loads.
  • Language: English language proficiency.
What We Offer
  • Competitive Salary: Competitive salary and benefits package.
  • Opportunities for Growth: Opportunities for career growth and advancement within the company.
  • Collaborative Team Environment: Collaborative and supportive team environment.