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Sales Team Leader
3 months ago
About Pandora:
Pandora is the world's leading jewellery brand, dedicated to enabling individuals to express their unique stories through our exquisite products. We take pride in being part of significant moments in our customers' lives, offering them a platform to showcase their love and individuality.
Role Overview:
The Sales Team Leader embodies the essence of the Pandora brand. In this pivotal role, you will immerse yourself in our culture and product offerings, ensuring that every customer interaction is exceptional. Your support to both management and sales associates is crucial for achieving in-store success.
Key Responsibilities:- Exceed personal and store sales targets by building authentic relationships with customers.
- Foster a vibrant store culture where team members act as passionate brand ambassadors.
- Deliver memorable shopping experiences that surpass customer expectations through in-depth product knowledge and brand loyalty.
- Set and achieve ambitious commercial goals, continuously raising the bar for performance.
- Engage customers in meaningful ways, cultivating long-term relationships that extend beyond transactions.
- Inspire and mentor the sales team, providing constructive feedback and support to help them meet their performance goals.
- A proven track record of success in a high-performance sales environment, with a minimum of 2 years of experience.
- Exceptional communication skills, both verbal and written, demonstrating a genuine sense of care.
- Ability to connect with diverse audiences and build rapport at all organizational levels.
- Strong business acumen and analytical skills that drive positive outcomes.
- Expertise in time management, adept at prioritizing tasks and delegating effectively.
- Familiarity with standard computer software (Microsoft Office 365 Suite) and retail point of sale systems.
- Must be at least 18 years old and able to provide proof of identity and eligibility to work.
- A flexible schedule is essential, including availability for evenings, weekends, and holidays, with the ability to stand for extended periods and lift up to 50 pounds.
- A competitive compensation package that includes base salary plus commission and a retirement savings program.
- Comprehensive benefits package including medical, dental, vision, and life insurance, along with product discounts.
- Opportunities for professional growth through learning and development programs, continuous feedback, and tuition reimbursement.
- A generous paid time off package that encompasses vacation, personal days, and holidays.
About Pandora North America:
Pandora North America is a dynamic team dedicated to delivering exceptional customer experiences across our extensive network of stores. With a commitment to sustainability and community engagement, we strive to make a positive impact in every market we serve.
