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Vancouver, British Columbia, Canada VCA Full timeJob Title: Veterinary Assistant, ReceptionistLocation: North Vancouver, BCVCA Canada is seeking a reliable and compassionate Veterinary Assistant, Receptionist to join our team at North Shore Animal Hospital. As a key member of our hospital team, you will play a vital role in ensuring the smooth operation of our daily activities.Responsibilities:Assist...
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Veterinary Receptionist
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Vancouver, British Columbia, Canada VCA Full timeVeterinary Reception, Client CareWe are a family, not just an animal hospital. Our mission is to provide exceptional care and compassion to our patients and their families. We strive to create a positive and welcoming environment for all who walk through our doors.Our Core ValuesTeamworkEmpathyRespectCommunicationWork EthicAdaptabilityWe believe that our...
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Veterinary Receptionist
4 weeks ago
Vancouver, British Columbia, Canada VCA Full timeVeterinary Reception, Client CareWe are a family, not just an animal hospital. Our mission is to provide exceptional care and compassion to our patients and their families. We strive to create a positive and welcoming environment for all who walk through our doors.Our Core ValuesTeamworkEmpathyRespectCommunicationWork EthicAdaptabilityWe believe that our...
Veterinary Receptionist
2 months ago
About Us
VCA Canada is a leading provider of veterinary care, dedicated to delivering exceptional service and compassion to our patients and clients. Our mission is to create a positive environment for pets and their owners, while fostering a culture of teamwork, empathy, and respect.
Our Core Values
- Teamwork: We work together to achieve our goals and support each other in our roles.
- Empathy: We understand and appreciate the bond between pets and their owners, and strive to provide care that is tailored to their unique needs.
- Respect: We treat each other and our clients with kindness, dignity, and respect.
- Communication: We communicate clearly and effectively with our clients, colleagues, and pets to ensure that everyone is informed and involved.
- Work Ethic: We are committed to delivering high-quality care and service, and strive to exceed our clients' expectations.
- Adaptability: We are flexible and responsive to the changing needs of our clients and pets.
Job Summary
We are seeking a skilled and compassionate Veterinary Receptionist to join our team at Yaletown Animal Hospital. As a key member of our hospital team, you will be responsible for providing exceptional client service, managing client communications, and supporting the care of our patients.
Responsibilities
- Manage client communications, including phone calls, emails, and in-person interactions.
- Provide exceptional client service, including answering questions, addressing concerns, and offering support and guidance.
- Support the care of our patients, including preparing medical records, scheduling appointments, and coordinating with veterinarians and other hospital staff.
- Assist with administrative tasks, including data entry, billing, and inventory management.
- Participate in ongoing education and training to stay up-to-date on the latest veterinary care and technology.
Requirements
- High school diploma or equivalent required; post-secondary education in a related field an asset.
- Previous experience in a veterinary hospital or animal care setting an asset.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks and responsibilities.
- Strong attention to detail and organizational skills.
What We Offer
- Competitive hourly rate.
- Opportunities for professional growth and development.
- A supportive and collaborative work environment.
- Comprehensive benefits package, including extended health benefits, dental and vision coverage, and a group RRSP plan.
- Generous paid time off and vacation time.
- A fun and dynamic work environment with a team of passionate and dedicated professionals.
