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Front of House Manager, VIP Services

3 months ago

Saskatoon, Saskatchewan, Canada Cineplex Full time
Job Overview:

Front of House Manager, VIP Services at Cineplex is a pivotal role aimed at enhancing the guest experience in a premier entertainment environment. This position is ideal for individuals with a Bachelor's Degree who are enthusiastic about cinema and guest relations.

Key Responsibilities:

Located in a vibrant entertainment setting, the responsibilities include:

  • Leading and mentoring a committed team of staff members.
  • Ensuring a memorable guest experience by maintaining high satisfaction levels.
  • Overseeing the operational budget and driving revenue growth.
  • Implementing strategic initiatives to advance business objectives and reinforce Cineplex's status as a leading film exhibition company.
  • Providing pathways for career advancement within the organization, potentially leading to senior management roles.
Qualifications for Success:
  • Exhibit exceptional communication (both verbal and written), organizational, and leadership capabilities.
  • Possess strong analytical and problem-solving skills.
  • Demonstrate proficiency with technology and computer systems.
  • Innovate and execute creative sales and service strategies.
  • Food safety certification is advantageous.
  • Knowledge of health, safety, and environmental regulations relevant to theatre operations.
  • Thrive in a dynamic, fast-paced environment.
  • Availability for flexible scheduling, including evenings, weekends, and holidays.
  • Effectively manage multiple priorities while fostering employee development and achieving financial objectives.
  • Previous management experience in hospitality or similar sectors is beneficial but not mandatory.
Commitment to Inclusion & Diversity:

Cineplex is dedicated to creating an inclusive workplace that values diversity. We welcome applications from individuals of all backgrounds and experiences, as we believe that our differences enhance our culture and contribute to our success.

About Cineplex:

As Canada's largest and most innovative film exhibitor, Cineplex offers more than just movies. We operate various entertainment venues, including The Rec Room and Playdium, catering to diverse audiences. Our commitment to innovation drives our growth and creates exciting career opportunities across our locations.

We look forward to receiving your application. Please note that only candidates selected for an interview will be contacted. As part of our recruitment process, candidates may be required to undergo pre-employment screening.