Hotel Operations Manager

1 month ago

Montreal, Quebec, Canada Accor Hotels Full time
Job Title: General Manager

We are seeking an experienced and dynamic General Manager to lead our hotel operations and drive business growth. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of the hotel, ensuring exceptional guest experiences, and achieving financial targets.

Key Responsibilities:
  • Lead and manage the hotel's operations, including front office, housekeeping, food and beverage, and maintenance departments.
  • Develop and implement strategies to improve guest satisfaction, loyalty, and revenue growth.
  • Manage budgets, forecasts, and financial reports to ensure accurate financial performance.
  • Recruit, train, and develop a high-performing team to deliver exceptional service and results.
  • Collaborate with the sales and marketing team to drive business growth and revenue.
  • Ensure compliance with company policies, procedures, and regulatory requirements.
Requirements:
  • Minimum 3 years of experience as a General Manager or Assistant General Manager in a similar hotel environment.
  • Proven track record of driving business growth, improving guest satisfaction, and achieving financial targets.
  • Strong leadership and management skills, with the ability to motivate and develop a high-performing team.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with guests, colleagues, and stakeholders.
  • Ability to work in a fast-paced environment, with a strong focus on customer service and satisfaction.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • The chance to work with a leading hotel brand and contribute to its success.

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