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Hotel Operations Manager

1 month ago

Montreal, Quebec, Canada Marriott Courtyard & Residence Inn Montreal Airport Full time

We are seeking a skilled Hotel Operations Manager to join our team at Marriott Courtyard & Residence Inn Montreal Airport. As a key member of our operations team, you will be responsible for overseeing the day-to-day activities of our hotel, ensuring seamless guest experiences and maintaining high standards of quality and service.

Key Responsibilities:

  • Oversee the management of hotel operations, including front desk, housekeeping, and food and beverage services.
  • Develop and implement strategies to improve guest satisfaction and loyalty.
  • Collaborate with the sales and marketing team to drive revenue growth and increase market share.
  • Manage and maintain hotel facilities, including maintenance, repairs, and renovations.
  • Ensure compliance with company policies and procedures, as well as local laws and regulations.

Requirements:

  • 3 years to less than 5 years of experience in hotel operations or a related field.
  • College/CEGEP degree in hotel administration or a related field.
  • Excellent communication and leadership skills.
  • Ability to work in a fast-paced environment and adapt to changing circumstances.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.