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Abercrombie & Fitch Store Leader

2 months ago


NiagaraontheLake, Ontario, Canada Abercrombie and Fitch Stores Full time
Job Description

A Full-Time Store Leader drives business growth through leadership and is actively involved in ensuring a differentiated customer experience. Store Leaders should be assertive, analytical, and trustworthy as a leader of a multi-million dollar business. They utilize applied learning to evolve as a business leader and improve store results. The Store Leader leads a team of associates to ensure operational tasks and procedures are successful as well as opening and closing routines being completed, all while keeping the customer at the center of everything we do.

Key Responsibilities
  • Training and Development: Provide guidance and support to associates to enhance their skills and knowledge.
  • Customer Experience: Foster a positive and engaging customer experience through exceptional service and product knowledge.
  • Communication: Effectively communicate with associates, customers, and management to ensure seamless operations.
  • Store Presentation and Sales Floor Supervision: Maintain a visually appealing store environment and supervise sales floor activities to drive sales and customer engagement.
  • Asset Protection: Implement and maintain asset protection procedures to prevent loss and ensure store security.
  • Policies and Procedures Adherence: Ensure compliance with company policies and procedures to maintain a safe and efficient work environment.
Requirements
  • At Least One Year of Customer Service Experience: Proven track record of delivering exceptional customer service in a retail environment.
  • Work Ethic: Demonstrate a strong work ethic and commitment to achieving business goals.
  • Assertiveness: Possess the ability to assertively communicate with associates, customers, and management.
  • Applied Learning: Utilize applied learning to evolve as a business leader and improve store results.
  • Attention to Detail: Maintain a high level of attention to detail to ensure accuracy and efficiency in all aspects of the job.
  • Analytical Skills: Possess strong analytical skills to drive business growth and improve store results.
  • Adaptability / Flexibility: Demonstrate adaptability and flexibility to respond to changing business needs and priorities.
  • Multi-Tasking: Possess the ability to effectively multi-task to manage multiple responsibilities and priorities.
  • Stress Tolerance: Demonstrate a high level of stress tolerance to manage pressure and deadlines.
Benefits
  • Monthly Incentive Bonus Program: Eligible for a monthly incentive bonus program to reward business growth and performance.
  • Paid Time Off: Receive paid time off to recharge and maintain a healthy work-life balance.
  • Paid Volunteer Day per Year: Participate in a paid volunteer day to give back to the community.
  • Merchandise Discount: Receive a merchandise discount to enjoy company products and services.
  • Medical, Dental, and Vision Healthcare Coverage: Eligible for comprehensive healthcare coverage to maintain physical and mental well-being.
  • Life and Disability Insurance: Receive life and disability insurance to provide financial security and peace of mind.
  • Associate Assistance Program: Access to an associate assistance program to support personal and professional growth.
  • Registered Retirement Savings Plan with Company Match: Eligible for a registered retirement savings plan with company match to secure financial future.
  • Training and Development: Opportunities for training and development to enhance skills and knowledge.
  • Opportunities for Career Advancement: Opportunities for career advancement to grow and develop professionally.
  • A Global Team of People Who'll Celebrate You for Being You: Join a global team of people who value diversity, equity, and inclusion.