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Sales Team Lead

2 months ago

Whitby, Canada Pukar Foods Inc Full time
About the Role

Pukar Foods Inc is seeking a highly skilled Sales Supervisor to join our team. As a Sales Supervisor, you will be responsible for overseeing the sales floor and ensuring that our customers receive exceptional service.

Key Responsibilities
  • Supervise Sales Staff: Lead and motivate a team of sales associates to achieve sales goals and provide excellent customer service.
  • Merchandise Management: Ensure that the sales floor is well-stocked and visually appealing, with a focus on creating an engaging shopping experience for customers.
  • Inventory Control: Monitor and manage inventory levels to prevent stockouts and overstocking, and to ensure that products are rotated and displayed effectively.
  • Sales Performance: Analyze sales data and identify opportunities to increase sales and improve customer satisfaction.
  • Customer Service: Respond to customer complaints and concerns in a professional and courteous manner, and work to resolve issues promptly and fairly.
  • Team Development: Provide coaching and training to sales staff to help them develop their skills and achieve their full potential.
Requirements
  • Education: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year.
  • Experience: 2 years to less than 3 years of experience in a sales or retail management role.
  • Work Setting: Wholesale establishment/store.
  • Work Conditions and Physical Capabilities: Work under pressure, attention to detail, walking, sitting, standing for extended periods.
  • Personal Suitability: Client focus, reliability, team player, dependability, initiative, ability to multitask.