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Project Manager

2 months ago

SaintHyacinthe, Quebec, Canada Bell Canada Full time
About the Role

Bell Canada is seeking a highly skilled Senior Project Manager to join our Consumer and Small Business team. As a key leadership position, this role requires a strong project management background, excellent communication skills, and the ability to inspire and lead a cross-functional team.

Key Responsibilities
  • Manage and lead the full lifecycle of large-scale and scope business projects, ensuring that the requirements of each department are met and delivering successful solutions to our customers.
  • Contribute to and represent stakeholder requirements on assigned projects, closing the gap between all stakeholders (Network, Marketing, Operations, and IT).
  • Evaluate and recommend scalable technical and business solutions to meet customer and business needs.
  • Manage business requirements and system design reviews, provide final sign-off, and ensure all issues are documented and appropriate corrective actions are implemented.
  • Provide regular project status update reports to the executive team.
  • Create a blended delivery plan with cross-functional business units to continuously build and maintain an integrated roadmap.
  • Ensure each project has a robust change management plan, so that resistance to change is proactively identified and addressed to achieve the project ROI.
  • Manage the financial aspects of programs and projects.
  • Manage a team of business analysts.
Critical Qualifications
  • Undergraduate degree in Business or related program.
  • 7 years of experience in program and project delivery and management.
  • 1-2 years of experience in a team manager role.
  • Bilingualism required: In the course of their duties, this person will be required to interact with French and English-speaking stakeholders.
  • Business acumen and understanding of financial concepts inherent in project management.
  • Have a confirmed strategic vision and make informed decisions, balancing technical feasibility with business requirements.
  • Ability to prioritize and multitask directly or indirectly related to deliverables in a fast-paced and constantly changing environment while dealing with changing priorities.
  • Strong leadership with the ability to inspire, coach, lead, and build a cross-functional team with a common goal to improve the customer experience.
  • Strong problem-solving attitude, ability to deal with ambiguity, and focus on delivery is essential.
  • Excellent communication skills (written and verbal) at all levels of the organization and appropriate.
  • Team-oriented, able to work effectively at all levels of an organization with the ability to bridge between technical and non-technical teams and influence stakeholders to build consensus.
Preferred Qualifications
  • Extensive project management and change management experience involving all aspects of projects.
  • Experience in an Agile environment.
  • Knowledge of telecommunications products and services (asset).
About Bell Canada

Bell Canada is a Canadian telecommunications company that provides a wide range of services, including wireless, internet, TV, and home phone. We're committed to delivering exceptional customer experiences and creating a positive impact on our communities.

What We Offer
  • A comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family.
  • A 35% discount on our services and access to exclusive offers from our partners.
  • A supportive and inclusive work environment that values diversity and promotes growth and development.