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Healthcare Operations Assistant

2 months ago

Surrey, British Columbia, Canada PAMILYA H&R WELLNESS INC. Full time
Job Summary

PAMILYA H&R WELLNESS INC. is seeking a highly organized and detail-oriented Medical Administrative Assistant to join our team. As a key member of our operations team, you will be responsible for providing exceptional administrative support to our healthcare professionals.

Key Responsibilities
  • Mail and Document Management: Open and distribute incoming mail, packages, and other materials in a timely and efficient manner.
  • Scheduling and Coordination: Schedule appointments, meetings, and other events, ensuring seamless communication with our healthcare team.
  • Training and Development: Train staff on new procedures, software, and best practices to ensure a high level of service delivery.
  • Claims and Records Management: Complete insurance and other claim forms, and maintain accurate and confidential medical records.
  • Office Operations: Establish and maintain office procedures, routines, and protocols to ensure a smooth and efficient work environment.
  • Customer Service: Provide exceptional customer service to our patients, families, and healthcare team members.
  • Work Environment: Work in a fast-paced, dynamic environment with a focus on delivering high-quality patient care.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a medical administrative role.
  • Language: English.
  • Work Hours: 30 to 40 hours per week.